Project Manager – EMS System

Fathom Management LLC•Harrisburg, PA

2d•$128,000•Hybrid

About The Position

The Pennsylvania Department of Health (DOH), Bureau of EMS is seeking an experienced Project Manager to lead and support the enterprise-wide transition of an on-premises, custom EMS registry system to the ImageTrend SaaS platform. The Project Manager will provide end-to-end project management leadership, working closely with program leadership, vendors, IT teams, and executive stakeholders to ensure a successful system modernization, data migration, and SaaS implementation in accordance with an approved Statement of Work (SOW) and defined Service Level Agreements (SLAs).

Requirements

Extensive experience leading enterprise-level IT projects (8–12+ month delivery cycles)
At least 7 years of relevant Project Manager experience directly managing technical initiatives with a large complement of project team members.
PMP certification or equivalent project management credentials
Bachelor's Degree
Proven experience managing SaaS implementations and system migrations
Demonstrated success managing vendors under formal SOWs and SLAs
Experience leading data migration efforts from legacy systems
Strong stakeholder management and executive communication skills
Hands-on experience with risk management, RAID logs, and change control
Ability to manage cross-functional IT teams (Applications, Data, Security, Networking, Service Management)
Excellent written and verbal communication skills

Nice To Haves

Experience with ImageTrend or public-sector EMS / healthcare systems
Prior experience working in state or government environments
Familiarity with HHS DC IT PMO methodologies
Experience managing projects involving public safety or health data

Responsibilities

Direct, administer, manage, and facilitate enterprise-level IT projects of strategic importance
Own the project lifecycle from initiation through implementation and closeout
Ensure delivery on schedule, within budget, and in compliance with quality standards
Serve as the primary point of contact for project issues and resolution
Develop and maintain the Project Management Plan, Project Schedule, Communication Plan, and Deliverables Matrix
Manage project scope, schedule, budget, risks, and issues using formal PMO methodology
Track milestones, delivery cycles (8–12 months), and project metrics
Enforce change management processes and ensure scope changes are approved and documented
Coordinate system testing, training, and implementation activities
Hold vendors accountable to SOW commitments, SLAs, and delivery expectations
Facilitate collaboration between program areas, vendors, and IT teams
Prepare and deliver status reports and presentations to senior leadership and stakeholders
Build and maintain strong relationships with executive sponsors and program leadership
Identify, track, and manage project risks and issues using a RAID+ Log
Develop and execute risk mitigation strategies through closure
Ensure compliance with HHS DC IT PMO standards, procedures, and methodologies
Provide input for continuous improvement of PMO practices
Mentor junior project management staff as needed
Utilize Microsoft Teams and SharePoint for documentation and collaboration
Follow HHS DC Daptiv guidelines for project tracking and reporting
Provide weekly project updates
Complete weekly timesheets in PeopleFluent / VectorVMS
Submit weekly personal status reports via SharePoint