Project Manager, Creative Services
About The Position
We're looking for a Project Manager, Creative Services to bring ideas to life and be an integral part of the creative heartbeat of the brand. This role is the engine of execution for our in-house creative team — driving marketing projects from concept to completion and ensuring everything we produce feels fresh, on-brand, and unmissable. You'll be the right hand to our Art Director, turning vision into action through seamless coordination, sharp prioritization, and confident communication. From campaign launches to social content, local marketing, packaging, and beyond — you'll help build the brand through flawless execution across every channel. You won't be designing yourself, but you'll live at the intersection of creativity and business impact, making sure our designers, writers, and social media teams have what they need to do their best work. You'll anticipate roadblocks before they appear, manage timelines and resources like a pro, and present work clearly and confidently for approval If you have a strong creative sensibility, obsessive attention to detail, and a passion for making things happen — this role puts you at the center of the action.
Requirements
- 4-7 years of experience in creative project management, production, or marketing operations within an in-house team or agency.
- Proven ability to manage multiple projects and stakeholders simultaneously.
- Strong understanding of creative and marketing workflows, from brief to final delivery.
- Excellent communication and collaboration skills — you keep creative and marketing partners aligned and informed.
- Organized, proactive, and resourceful, with strong attention to detail and a keen eye for design quality.
- Proficiency with project management tools such as Basecamp, Monday.com, etc.
Nice To Haves
- Background in photo/video production.
- Understanding merch/swag production.
- Comfort navigating a fast-paced environment with evolving priorities.
Responsibilities
- Project Oversight: Manage daily workflows in Basecamp, track progress, and ensure all deliverables meet deadlines and brand standards.
- Direct Support to Art Director: Prepare creative briefs, organize work for review, consolidate feedback, and ensure decisions can be made efficiently.
- Campaign Management: Coordinate creative campaigns from kickoff through final delivery, maintaining alignment with brand objectives and cross-functional teams.
- Photo & Video Production: Assist with planning shoots, creating shot lists, and managing time on set for smooth execution.
- LTO Experience Management: Lead the creative portion of Limited-Time Offer (LTO) experiences — from briefing and coordinating video/photo shoots to managing approvals and ensuring all assets go to print on time.
- Legal & Trademark Compliance: Partner with the legal team to clear campaigns, assets and ensure trademarks are properly maintained across all creative work.
- Collaboration with Design & Social Teams: Work closely with designers and social media specialists to manage priorities, timelines, and ensure all creative assets meet brand standards and are ready for approvals.
- Cross-Functional Communication: Schedule and lead check-ins with the Art Director, marketing stakeholders, and other teams to keep projects on track.
- Asset Management: Maintain organized systems for creative files and assets to ensure accessibility and version control.
- Workflow Optimization: Improve processes to keep projects moving forward and ensure clarity across teams.
- Quality Assurance: Apply your strong design eye to uphold brand standards and ensure creative excellence across all outputs.
Benefits
- Up to 4 weeks of vacation per year plus additional sick days
- Up to 10 Paid Holidays + 1 Floating holidays
- The company provided Recharge Days to unplug and reenergize
- Competitive bonus program for eligible roles
- Recognition-based culture.
- Comprehensive medical, dental, and vision benefits including prescription drug benefits & 100% preventative care starting on Day 1
- Healthcare and dependent care flexible spending accounts
- Employee Assistance Program available to all employees and their dependents
- Bereavement time off
- 401(k) benefit plan with a 6% matching contribution
- Up to 2 Paid Days to Volunteer for any non-profit or charitable organization important to you
- Access to LinkedIn Learning
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
