Project Manager, Content Production

Airwallex•San Francisco, CA

About The Position

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success. Reporting to the Head of Global Growth Marketing, you will own and manage the end-to-end content production process for growth and demand generation initiatives across the globe. You will work closely with content, creative, SEO, product marketing, lifecycle, and performance marketing teams to ensure content is delivered on time, on brief, and at a consistently high bar. This role is ideal for a highly organized, detail-oriented project manager who thrives in fast-moving environments, loves building structure, and knows how to keep creative and technical teams aligned. You will be responsible for translating strategy into execution—ensuring content moves smoothly from intake to production to launch, without bottlenecks or surprises. You will join the Airwallex Marketing team during a critical period of growth. As we scale globally, we are building a content engine that balances global consistency in process and quality with local speed and flexibility. This role will be instrumental in making that system work. This role is based in San Francisco.

Requirements

5+ years of experience in project management, content operations, or creative production, preferably in a B2B or high-growth technology environment.
Proven ability to manage complex, cross-functional projects with multiple stakeholders and tight deadlines.
Strong organizational and communication skills, with an ability to bring clarity and structure to ambiguous situations.
Experience working with content, creative, and marketing teams, and an understanding of how content moves from idea to launch.
Comfort working in a fast-paced, dynamic environment with changing priorities.
A detail-oriented mindset, paired with the ability to see the bigger picture and manage tradeoffs.
Experience managing external vendors or agencies and holding them accountable to timelines and quality.
Familiarity with common project management, content, and collaboration tools (e.g., Asana, Jira, Notion, Airtable, Google Workspace, CMS platforms).

Responsibilities

Own the content production lifecycle for US growth and demand gen initiatives, from intake and prioritization through production, review, and launch.
Partner with Growth Content, Product Marketing, SEO, Creative, and Performance teams to translate strategy and briefs into clear timelines, dependencies, and deliverables.
Build and maintain production plans, calendars, and workflows across multiple content types, including: SEO content and landing pages Ebooks, guides, and whitepapers One-pagers, solution briefs, and sales enablement assets Product and launch-related content
Act as the central point of coordination across writers, designers, editors, reviewers, and external vendors.
Identify risks, unblock issues, and proactively manage tradeoffs to keep work moving forward.
Establish and continuously improve content production processes, templates, and SLAs to increase velocity and quality.
Manage external freelancers, agencies, or production partners, ensuring timelines, scope, and quality standards are met.
Maintain visibility and communicate clearly with stakeholders on progress, priorities, and delivery timelines.
Balance short-term delivery needs with longer-term process improvements that enable scale.

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