Project Manager, Client Services

MEDITECH • Foxborough, MA

9d • $60,000 - $75,600 • Hybrid

About The Position

Project Managers, Client Services assist the Client Services Management teams with overseeing projects while meeting target dates to ensure the successful and timely completion of projects. As a member of our Client Services team, your job would involve:
Overseeing high level support projects as well as multi­-division projects
Writing project charters and statements of work for various projects assigned, including but not limited to ongoing service and education, development work, updates, and Meaningful Use
Identifying project risks and putting in plans to mitigate risks
Leading a variety of projects with ease and communicating directly with project team, C-level staff, and MEDITECH management teams
Helping Client Services gain efficiency via various initiatives
Collaborating with different teams throughout the company to help define organizational priorities, goals, and objectives while developing and maintaining successful relationships
Understanding MEDITECH's goals, solutions, and strategic initiatives in order to effectively communicate the information internally to management and staff as well as externally to customers and project leads
Collaborating with other groups and divisions within MEDITECH on development of customer communications materials and tools for newer initiatives
Contributing to the Project Manager group to help foster collaboration and team building and offer new ideas for process improvements, etc.
Demonstrating professionalism and respect. Upholding the standards of the company as outlined in our Code of Ethical Conduct
Driving between MEDITECH buildings as needed
This position requires 10-15% of local, domestic, and/or international business travel.

Requirements

• Bachelor's or associate degree preferred and/or 2-3 years applicable work or military experience
• Exceptional project management and organization skills; ability to multi-­task and meet tight deadlines
• 3-5 years MEDITECH experience, preferably in an application area but will consider other strong candidates
• Basic understanding of software architecture and hardware requirements (will train)
• Exceptional written and verbal communication as well as thorough documentation skills
• Exceptional interpersonal and presentation skills
• Ability to remain positive and work through issues in a calm and professional manner
• Exceptional self ­management skills that support the ability to work well independently and as part of a team resulting in fostering strong team work
• Ability to interact with, and achieve support from, other groups within MEDITECH
• High level of initiative and ability to work with minimal supervision
• Understanding and working knowledge of healthcare industry practices and ability to articulate them to both customers and MEDITECH
• This is a position that involves extensive travel. In order to fulfill that requirement, you must have access to a personal credit card (or the ability to obtain one) to manage initial expenses incurred during business travel. The company provides timely and complete reimbursement for all approved expenses as outlined in our travel reimbursement guidelines.
• You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.

Nice To Haves

• Project Management certification (PMP, CAPM) a plus, or other project management course work preferred

Responsibilities

• Overseeing high level support projects as well as multi­-division projects
• Writing project charters and statements of work for various projects assigned, including but not limited to ongoing service and education, development work, updates, and Meaningful Use
• Identifying project risks and putting in plans to mitigate risks
• Leading a variety of projects with ease and communicating directly with project team, C-level staff, and MEDITECH management teams
• Helping Client Services gain efficiency via various initiatives
• Collaborating with different teams throughout the company to help define organizational priorities, goals, and objectives while developing and maintaining successful relationships
• Understanding MEDITECH's goals, solutions, and strategic initiatives in order to effectively communicate the information internally to management and staff as well as externally to customers and project leads
• Collaborating with other groups and divisions within MEDITECH on development of customer communications materials and tools for newer initiatives
• Contributing to the Project Manager group to help foster collaboration and team building and offer new ideas for process improvements, etc.
• Demonstrating professionalism and respect. Upholding the standards of the company as outlined in our Code of Ethical Conduct
• Driving between MEDITECH buildings as needed

Benefits

• MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees