Project Manager - Client Change

Northern Trust • Boston, MA

46d • Hybrid

About The Position

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Responsible for working on a single large-scale project, multiple smaller/less complex projects or a work stream. The Project Management function manages a BU project or program to successful outcome. This role is responsible for aligning resources, overseeing the budget, creating project plans and tracking key milestones/risks/dependencies. This is the key coordinator to ensure activities are completed

Requirements

• Ability to own, lead and deliver multiple initiatives to improve the service delivery, efficiency and relationships.
• An effective communicator and facilitator with strong analytical and presentation skills.
• Results oriented, takes initiative to identify areas to add value and executes quickly and effectively.
• Knowledge and demonstrated experience with project management tools, deliverables, and reporting.
• Experience identifying key performance indicators, creating dashboards and developing project metrics.
• 5+ years of experience executing complex initiatives in financial services.
• A college or university degree and /or relevant proven work experience is preferred.

Nice To Haves

• Experience with Microsoft's suite of tools such as SharePoint, Microsoft Teams, and Power BI preferred.
• Basic understanding of institutional investment industry, including markets, instruments, and transactional impact.
• Certification related to Project Management or Business Analysis preferred; PMP, IIBA, etc.

Responsibilities

• Create Project Management documentation: Project Plan, Stakeholder Analysis, Issues Log, & Project Governance
• Understand business requirements, current/future state process flows, & test cases to effectively lead a project.
• Act as the main point of contact and build relationships with clients, in-house technology partners, operational areas, management and product development during the Software Development Lifecycle (SDLC)
• Identify and communicate bespoke client requirements to work with internal business and IT partners to address
• Facilitate client meetings including producing agendas, status reporting, and document next steps
• Manage multiple projects simultaneously from beginning to end
• Work closely with teams across the organization to ensure operational readiness.
• Ensure all escalations are identified and communicated to management appropriately.

Benefits

• Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Number of Employees: 501-1,000 employees