Project Manager and Client Support Manager - Manufacturing

Baresque • Farmers Branch, TX

2d • $110,000 - $110,000

About The Position

Founded in Sydney in 1975, Baresque has evolved into a global design brand and leading supplier of architectural finishes, acoustic solutions, and decorative surfaces. Our materials transform commercial spaces — from workplace to hospitality and beyond — through innovation, sustainability, and a passion for design.
With strong foundations in Australia and the U.S., and an established foothold in Europe, we’re entering an exciting phase of expansion. We’re now seeking a driven European Sales Manager to champion growth, strengthen partnerships, and elevate Baresque’s presence across the continent.
Team Leadership
Lead, mentor, and manage Project Managers and Client Support to ensure a unified, high-performing team.
Set clear goals, provide feedback, and drive a positive, collaborative culture.
Oversee weekly WIP reporting and act as the main point of escalation for complex issues.
Operational Excellence
Review and ensure accuracy of quotes, jobs, and order allocation within company guidelines.
Oversee quoting, invoicing, payment requests, and processing for standard and custom projects.
Track customer orders from entry to delivery and maintain stakeholder communication.
Develop and implement customer-centric processes that improve efficiency and satisfaction.
Cross-Functional Collaboration
Serve as liaison between Client Support, Sales, Production, and other departments.
Support Sales with inquiries and quoting needs; assist in resolving product issues.
Provide feedback to management and Product Managers on process improvements and product changes.
Training & Development
Partner with People Operations to deliver structured onboarding and upskilling for the team and relevant departments.
Business Improvement
Work with leadership to refine policies, improve workflows, and drive operational efficiency.
Analyse product- and process-related issues to identify improvement opportunities.

Requirements

• Excellent communication and interpersonal skills.
• Professional, organised, logical, and efficient manner.
• Intermediate computer skills (Word and Excel) with accurate typing ability.
• Strong numeracy skills.
• Accountability for tasks and ensuring that timelines are met.
• High level of customer service.
• 3+ Years Management Expereince in relevant field

Responsibilities

• Lead, mentor, and manage Project Managers and Client Support to ensure a unified, high-performing team.
• Set clear goals, provide feedback, and drive a positive, collaborative culture.
• Oversee weekly WIP reporting and act as the main point of escalation for complex issues.
• Review and ensure accuracy of quotes, jobs, and order allocation within company guidelines.
• Oversee quoting, invoicing, payment requests, and processing for standard and custom projects.
• Track customer orders from entry to delivery and maintain stakeholder communication.
• Develop and implement customer-centric processes that improve efficiency and satisfaction.
• Serve as liaison between Client Support, Sales, Production, and other departments.
• Support Sales with inquiries and quoting needs; assist in resolving product issues.
• Provide feedback to management and Product Managers on process improvements and product changes.
• Partner with People Operations to deliver structured onboarding and upskilling for the team and relevant departments.
• Work with leadership to refine policies, improve workflows, and drive operational efficiency.
• Analyse product- and process-related issues to identify improvement opportunities.

Benefits

• Join a global company with a boutique spirit — where creativity meets commercial drive.
• Work with design-forward, sustainable products trusted by architects and designers worldwide.
• Be part of a supportive international team that values innovation, trust, and excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed