About The Position

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business. As an Order Readiness Program Manager, your influence and partnership with upstream stakeholders will be instrumental to ensure customer quotes are delivered to operations with accuracy and persistence. By executing organizational strategy and fostering seamless communication among stakeholders, you will create lasting value for customers, while your extensive experience will directly shape the success and growth of our most critical imperatives. Your proactive approach to risk management, commitment to continuous improvement, and ability to protect inside lead-time will also strengthen our organizational capabilities for long-term achievement.

Requirements

  • Bachelor’s degree in Supply Chain, Operations Management, Business, Engineering, or related field with 12+ years of experience; or Master’s degree with 8+ years’ experience; or equivalent experience.
  • Experience leading cross functional and cross-cultural teams of multiple stakeholders to achieve program goals.
  • Demonstrate strong communication, change management, and stakeholder management skills.
  • Adaptable, analytical, and proactive in addressing challenges in a fast-paced environment.
  • Thrive when empowering teams and driving organizational transformation.
  • This role will not have any direct reports, but you will be expected to collaborate with many internal stakeholders to improve processes across all groups.

Nice To Haves

  • Certified PMP, PgMP, or hold an equivalent advanced project management credential.
  • Knowledge of semi-conductor industry, or similar high tech manufacturing industry
  • Experience in leading indirect teams with diverse backgrounds, experiences and personality types
  • Able to identify opportunities for value-creating/positive change, can craft a vision and architect a change strategy in collaboration with multiple stakeholders.
  • Proven ability to set and manage accountabilities and expectations at all levels, acts quickly to resolve conflicts.

Responsibilities

  • Identify quote accuracy challenges, root causes, and drive accountability and change in process
  • Develop and sustain strong partnerships with upstream stakeholders to ensure customer order readiness.
  • Develop, monitor, and report on customer quote metrics, root cause, risks/ mitigation strategies, containment, and long-term solutions.
  • Facilitate communication and collaboration across organizations, resolving conflicts and removing obstacles to progress.
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