The Project Manager is responsible for the overall planning, management and completion of a wide variety of transformation projects (digital, channel, sales, training, etc.). Uses project management skills to manage project roles, identify resource requirements, meet training needs, define project deliverables, provide customer and reporting structures and ensure quality of projects. Identifies the technical approach to be used on a given project and manages the system development process. Documents opportunities to integrate systems and resources to fulfill project requirements. The Project Manager will work with Leadership to implement project strategies that support overall business needs resulting in on-time delivery of high-quality products that transform the customer experience. May include: Responsibilities include providing daily support for managing delivery of project tasks, activities, milestones and resources, developing, maintaining, and managing project requirements, plans, timeline, issues, risks and challenges, supporting Senior Associates and Managers to drive a large program or multiple projects. Develop and monitor assigned project/program plan(s), and adjust resources and priorities as needed. Manages budget for assigned project(s), develops and monitors project/program plan(s), and adjusts resources and priorities accordingly. Align cross-functional department & business units. Work with cross functional teams to document/analyze business processes and data, architect solutions, present business cases, facilitate business case reviews and lead implementation projects. Establish program communication plan across the organization. Prepares and presents progress reports for Senior Management. Utilize change management & communication plans to drive successful implementation of improvement actions. Works with Management and Senior Leaders to implement project strategies that support their business. Support and help coordinate finance initiatives, which involve cross team collaboration. Use standard project management techniques and tools to plan and implement solutions. Work with process owners and coordinators to ensure their departments have planned the resources needed to effectively use the new processes and systems. Document changes to existing procedures and systems. Follow up with process owners and leaders to ensure implemented tools, designs and systems are working as expected. Perform additional projects/duties to support ongoing business needs.
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Job Type
Full-time
Career Level
Mid Level