Project Management Specialist

Prudential Financial • Fort Washington, CO

21h • $89,000 - $147,000 • Remote

About The Position

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions! We are seeking a highly organized and client-focused individual to join our dynamic team. The Project Management Specialist will be responsible for the implementation and administration of Group Universal and Group Variable Universal Life coverages, ensuring excellence in service delivery and driving process improvements across a diverse client portfolio. This individual will serve as the primary operational liaison for Distribution, Clients, and Third-Party Administrators (TPAs). The current employee work arrangement for this position is fully remote.

Requirements

• Bachelor’s degree or equivalent work experience
• Proficiency in Microsoft Office, especially Microsoft Excel
• Knowledge of Group Insurance and/or Group Universal Life/Group Variable Universal Life products preferred
• Strong organizational and prioritization skills with demonstrated ability to manage multiple responsibilities in a high-volume, deadline-driven environment
• Excellent interpersonal and relationship management skills with the ability to influence, partner and build trust across stakeholders
• Strategic thinker with strong analytical and problem-solving abilities
• Excellent work ethic with the ability to prioritize and meet deadlines
• Self-motivated with intellectual curiosity, a commitment to continuous improvement, and a high level of personal accountability

Nice To Haves

• Minimum of 5 years of Group Insurance or Financial Services experience
• Experience working directly with vendors, sales, and brokers in a client-facing or project management capacity

Responsibilities

• Drive implementation from the prospect stage to successful onboarding of new clients into the Group Universal/Variable Universal Life (GUL/GVUL) platform, confirming all components-including enrollment, plan administration, billing, beneficiary services, termination, and life claim facilitation services-are configured and aligned with plan requirements
• Engage with clients to understand their unique challenges and opportunities, collaboratively strategizing to drive impactful outcomes during the implementation process
• Proactively serve as the primary point of contact for client interaction while fostering strong relationship management to ensure seamless and effective support for billing, administration, payment, and enrollment needs
• Represent client interest in internal discussions and enterprise-wide projects, contributing to system enhancements, automation efforts and process redesign initiatives
• Collaborate cross-functionally with internal stakeholders including Product, Compliance, Claims, and IT to ensure smooth execution of administrative tasks, issue resolution, and adherence to regulatory requirements
• Execute issue escalation and resolution protocols through thorough root-cause analysis and clear stake holder communication
• Manage a broad and diverse book of business, supporting employer groups ranging from 100 to a million covered lives

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level