Project Management Specialist - Contractual & Data Services

Boeing•Seal Beach, CA

12d•$80,000 - $86,500

About The Position

Boeing Commercial Airplanes (BCA) is looking for a Contractual & Data Services - Project Management Specialist Level 2 to join our team and provide published, production and delivery services for technical products in support of commercial aircraft. Position Responsibilities: Determines document and technical data release requirements based on customer type and contract guidelines. Assists with customer reviews to identify baseline data deliverables and optional product offerings. Responds and resolves customer data inquires. Processes customer data orders and resolves delivery issues. Administers customer access to online technical content. Work directly with Engineering to establish level of effort on engineering analysis. Prepares contracts, pricing quotes and scheduling requirements. Applicable and appropriate credentials from an accredited institution and/or equivalent experience is required. Supports implementation of new projects and policies. Coordinating across the Customer Support & Engineering organization. Respond to internal and external customer queries concerning products and services provided Monitors and complies with program directives, sales orders, or other requests to ensure external customer contractual agreements are met. Releases final products in digital format or other formats per contract requirements. Coordinates with customers to resolve post-delivery issues. Works under limited supervision.

Requirements

3+ years of experience in a customer support role.
Must be willing to support a 24x7 team and work any day/shift as the business needs.

Nice To Haves

Bachelor’s Degree
Strong verbal and written communication skills.
Strong time management and organization skills.
Experience with project management principles to manage simultaneous projects.
Experience working in a dynamic work environment, to include managing multiple priorities.
Experience with MS Office applications (Excel, PowerPoint, Project).

Responsibilities

Determines document and technical data release requirements based on customer type and contract guidelines.
Assists with customer reviews to identify baseline data deliverables and optional product offerings.
Responds and resolves customer data inquires.
Processes customer data orders and resolves delivery issues.
Administers customer access to online technical content.
Work directly with Engineering to establish level of effort on engineering analysis.
Prepares contracts, pricing quotes and scheduling requirements.
Supports implementation of new projects and policies.
Coordinating across the Customer Support & Engineering organization.
Respond to internal and external customer queries concerning products and services provided
Monitors and complies with program directives, sales orders, or other requests to ensure external customer contractual agreements are met.
Releases final products in digital format or other formats per contract requirements.
Coordinates with customers to resolve post-delivery issues.

Benefits

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.
Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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