Project Management Director

McCann Worldgroup • New York, NY

56d • Hybrid

About The Position

As Project Management Director at McCann New York, you will play a critical role in facilitating the agency's best work, ensuring that world-class ideas are delivered with operational excellence, commercial discipline, and seamless cross-team collaboration. You will oversee a diverse portfolio of client accounts, working closely with Creative, Strategy, Production, and Business Leadership, while leading and developing a team of Project Managers across all levels. In this role, you will implement and refine operational systems, processes, and best practices that drive efficiency and consistency throughout the project lifecycle from briefing and scoping, to execution, delivery, and project closure. You will be accountable for drafting and owning Statements of Work (SOWs) in partnership with other leads, managing scope and schedules, and serving as a client-facing partner who ensures transparency and alignment at every stage. A key responsibility will be helping to drive profitability across clients, including burn management, while proactively identifying resourcing needs. You will work hand-in-hand with Resource Management to ensure the right talent is allocated to the right projects, enabling both efficiency and creative excellence. This position requires extensive hands-on project management expertise combined with the vision of a leader passionate about the creative process and emerging technologies (including AI). You will be relied upon to remove obstacles, define solutions, and champion operational rigor that not only delivers best-in-class client work, but also strengthens relationships, improves efficiency, and supports the agency's growth.

Requirements

• Proven expertise in project management, production, and/or operations within an advertising or integrated marketing environment.
• Deep knowledge of integrated campaign delivery across all mediums, including digital, social, and emerging technologies (such as AI).
• Advanced experience in scope management, staff planning, and leading strategic conversations with senior leadership on resourcing and delivery models.
• Strong leadership and mentoring skills, with experience managing, coaching, and onboarding project management talent at multiple levels.
• Demonstrated ability to manage client relationships directly, including facilitating process conversations and ensuring operational health.
• Effective negotiation, problem-solving, and conflict management skills, with a solutions-oriented mindset.
• Strong communication skills, able to influence and lead in high-pressure or fast-paced environments.
• Commitment to inclusive leadership and applying DEI principles in team and client interactions.

Responsibilities

• Under the leadership of the SVP, Director of Project Management, support the evolution of Project Management at McCann New York, helping build a scalable, best-in-class PMO that enables outstanding creative work and efficient delivery.
• Act as a client-facing partner, managing scope, schedules, and budgets while ensuring internal alignment with Business Leadership and Department Leads.
• Lead, mentor, and develop a team of Project Managers through regular check-ins, performance feedback, and career growth support.
• Collaborate with Resource Management to define staffing needs, secure the right talent for projects, and optimize utilization across clients and the portfolio.
• Draft, own, and manage Statements of Work (SOWs) and change orders in partnership with business and finance leads, ensuring commercial rigor and profitability.
• Monitor project burn rates, oversee budget tracking dashboards, and mitigate overburn risk across clients.
• Establish and refine operational systems, workflows, and client-specific processes that enhance efficiency, consistency, and delivery quality.
• Champion industry and agency best practices in project management, ensuring teams apply structured approaches to estimation, scheduling, and execution.
• Drive adoption of tools, reporting, and collaboration platforms that improve cross-team coordination and client transparency.
• Integrate AI tools to automate routine tasks, streamline operations, and free teams to focus on higher-value strategic and creative thinking.
• Foster an inclusive, connected team culture by identifying opportunities to strengthen collaboration, communication, and DEI-driven leadership.
• Help lead any client change management initiatives, guiding teams through evolving processes, tools, and ways of working with clarity and confidence.
• Anticipate and assess risks across projects and accounts, developing mitigation strategies that safeguard delivery, profitability, and client trust.
• Collaborate seamlessly with partner agencies and external vendors to ensure unified workflows and the successful, integrated delivery of work.
• Support new business efforts by partnering with leadership on organic growth opportunities within existing client relationships and contributing to net-new pitches as needed.

Benefits

• Competitive insurance coverage, inclusive of medical, dental, and vision
• Time Well Taken: paid time off to take personal/vacation time off away from work as you deem consistent with your duties, the Company's needs and its obligations
• 80 hours of Paid Sick Time per calendar year
• 21 paid Company Holidays
• Access to Spark, a learning and skill platform for your growth and development
• 401k Retirement with 6% employer matching
• Maternity, Adoption and Parental Leave ranging from 12 to 16 weeks
• Wellness resources, including free access to Headspace

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees