Project Management Associate

Angi

18h • $40,000 - $45,000 • Remote

About The Position

Our Project Management Associate role is a unique, high-impact position where you will work with homeowners across the country on large scale, high value home improvement projects. The role encompasses the full project lifecycle, from initial lead qualification and closing through to remote project management and completion. This multifaceted position serves multiple stakeholders, requiring expertise in project oversight, client stewardship, and consultative sales.
Success in this position will come to those with a proactive "owner" mindset and exceptional attention to detail. We are looking for individuals with rigorous time management skills who thrive at the intersection of result-driven sales and collaborative project management. This role offers the opportunity to actively scale one of our fastest-growing business lines.

Requirements

• At least 1 year of experience in customer success, sales or account management (or senior customer service roles)
• Comfort selling projects and reaching customers by phone, email, and text, with an emphasis on handling high call volume.
• Experience and/or excitement around building a book of business and ensuring the fulfillment of strategic sales and project completion targets
• Ability to build and maintain strong relationships with both customers and outside vendors/partners.
• Ability to work independently with excellent time management; you must be able to multitask and handle a high volume of relationships and projects simultaneously.
• Excellent written and verbal communication skills
• Exceptional attention to detail and strong organizational skills.
• Someone who is eager to learn and grow!
• Comfort with hitting monthly KPIs is key.

Nice To Haves

• Good foundation in Excel/Google Sheets.
• Knowledge of home services, skill trades, and/or real estate
• Experience with Salesforce
• A proven track record of exceeding quota attainment

Responsibilities

• Kick off projects by responding to warm inbound leads, acting as a consultant and advisor to homeowners to help them define their vision and win their business
• Leverage our existing network of Service Providers to find the best fit & value for each unique project.
• Create new partnerships with Service Providers by demonstrating the value of our program and helping them scale their business through the Real Estate Program.
• Coordinate a high volume of home improvement projects, managing all details from outreach and scheduling to invoicing and resolving customer concerns.
• Cultivate a robust pipeline from 20+ leads per month while simultaneously advancing and managing existing accounts.
• Actively manage your business pipeline and develop a long-term strategy for sustained growth & success.
• Embrace a high-learning environment with the potential to specialize in specific trade categories or develop advance skills in coaching, project management, and consultative sales.

Benefits

• Employer paid medical coverage with a company contribution to an HSA fund
• Dental & vision coverage, pet discount plans
• Retirement plan with company match (401K) through Charles Schwab
• Company Equity Program
• Generous PTO including sick, personal, vacation, volunteer time and paid holidays
• Technical equipment (i.e. laptop) provided
• The rare opportunity to work with sharp, motivated teammates solving some of the business’ most unique challenges

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed