PROJECT MANAGEMENT ASSISTANT (CREATIVE SERVICES + PRINT)

GRAPHCOM Inc•Gettysburg, PA

3d•Onsite

About The Position

The Project Management (PM) Assistant supports both the Creative PM team and the Production PM team. This role provides administrative and billing support to the PM teams, assists with project coordination tasks, including storefront management and letter of quote preparation, and serves as the primary receptionist for the office. This is an in-office support role designed for someone who is organized, detail-oriented, and comfortable working across multiple teams with different workflows. The PM Assistant gains broad exposure to both creative and production operations, building a foundation for advancement into either a Creative PM1 or Production PM1 role.

Requirements

0–2 years of experience in an administrative, coordination, or project support role
Strong organizational skills with high attention to detail and accuracy
Comfortable working with spreadsheets, billing systems, and data entry
Clear, professional written and verbal communication skills
Ability to manage multiple tasks and deadlines simultaneously in a fast-paced environment
Personable with a positive attitude; ability to interact with internal and external contacts and present a professional demeanor at all times
Self-motivated with a willingness to learn, ask questions, and take initiative
Flexible and calm under pressure; able to shift priorities as needs change throughout the day
Complete all required training courses upon hire and annually thereafter
Maintain compliance with all company policies and procedures

Nice To Haves

Exposure to a creative agency, marketing services, print production, or professional services environment
Familiarity with project management tools but not necessary (e.g. Workamajig, Monarch, etc.)
Interest in creative production processes, including print and digital

Responsibilities

Staff the front desk and receptionist area as the primary point of contact for visitors, and deliveries,
Maintain a professional, welcoming presence at reception throughout business hours
Process and submit monthly and annual invoices, including maintaining tracking spreadsheets and distributing to accounting
Assist PMs with project setup and status tracking in project management tools
Prepare production Letters of Quote as directed by the PM team
Assist with digital storefront setup, updates, and item management
Maintain the highest level of security and confidentiality as defined by company policy
Complete all required training courses upon hire and annually thereafter
Maintain compliance with all company policies and procedures
Other duties as assigned