Project Leader, People Experience

RH•Corte Madera, CA

37d

About The Position

RH is seeking a Project Leader, People Experience, to elevate the systems, processes, and programs that support our people and cultivate our culture. This role blends operational excellence with a deep service mindset, building programs, refining processes, and solving complex challenges with curiosity and care. Both strategic and hands-on, this role enhances the Team Member experience by delivering scalable solutions and bringing our culture to life through consistent, high-quality execution. The ideal candidate is dynamic, resourceful, and energized by creating meaningful experiences and driving impact across a global organization.

Requirements

3+ years of experience in People Operations, HR, Talent, or related People Experience work
Proficiency in HRIS systems (Oracle HCM, ATS, or comparable platforms)
Exceptional communication skills with the confidence to educate and build trust across all levels of the organization
Demonstrated experience facilitating discussions, trainings, or sessions that engage and elevate teams
Strong project management and organizational skills with the ability to manage multiple priorities in a fast-paced environment
Analytical mindset with experience using data and reporting to identify trends, diagnose challenges, and inform decisions
High level of accuracy, ownership, and attention to detail when navigating systems, documentation, and workflows
Demonstrated professionalism and sound judgment, including maintaining confidentiality and handling sensitive information with discretion

Nice To Haves

Experience in recruiting operations or requisition workflow coordination is a plus

Responsibilities

Lead, develop, and refine people programs, processes, and tools that support the growth of the business
Project manage key People Experience initiatives and deliverables, ensuring clarity, alignment, and on-time execution across cross-functional partners
Analyze trends, data, and system insights to guide decision-making and provide proactive solutions to leaders
Provide timely HR education, support, and guidance for Leaders and Team Members across all levels of the organization
Review, maintain, and ensure accuracy of requisitions; partner with hiring leaders on updates, approvals, closeouts, and recruitment workflow coordination
Support onboarding and activation processes, including start date confirmation, conversions, document completion (including I-9), account accuracy, and system workflow management
Troubleshoot systematic issues across Oracle HCM, ORC, and Journeys; drive resolutions that ensure a seamless and compliant Team Member experience
Create and update onboarding tasks, templates, notifications, and compliance-related documentation; partner with Engineering to test and validate enhancements
Identify opportunities to improve existing programs and processes; support communication, rollout, and change management of new initiatives
Communicate with Leaders and Team Members regarding paperwork, account setup, and general HRIS and People Operations support