Project Lead

CRH Americas • Palm Bay, FL

3d • Onsite

About The Position

The Project Lead is responsible for the operational execution of awarded Service & Maintenance projects. This role serves as the primary owner of projects post-award, coordinating scheduling, documentation, operational handoff, and financial tracking to ensure work is executed efficiently, consistently, and in alignment with expectations.

The Project Lead operates in a process-driven environment, utilizing standard operating procedures, checklists, and established systems to support repeatable execution across stormwater maintenance, hydro-excavation support, emergency and reactive work, retrofits, municipal infrastructure, and specialized space and aerospace-related projects.

While primarily office-based, the Project Lead functions as the internal “voice of the customer,” balancing customer requirements with operational efficiency, financial responsibility, and One CRH collaboration.

Requirements

• 3+ years of experience in construction, dispatch, scheduling, or similar operational environments
• Bachelors degree preferred or equivalent experience
• Experience in industries such as stormwater, drainage, utilities, construction, plumbing, fleet operations, or service dispatch
• Strong organizational, documentation, and process management skills
• Proficiency in Microsoft Excel and project management tools
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Clear written and verbal communication skills
• Occasional site visits within Florida as required

Nice To Haves

• Experience in stormwater maintenance, infrastructure services, or municipal work is preferred
• Familiarity with SAP, Salesforce, or similar enterprise systems is preferred

Responsibilities

• Own assigned projects from post-award through completion, including scheduling, documentation, and close-out
• Receive awarded work from Sales and convert scope into executable project package
• Independently schedule crews to optimize efficiency, consolidate deployments, and align with customer commitments
• Coordinate project handoff to Operations with complete execution packages, including permits, documentation, and scope requirements
• Collect field reports, photos, and documentation from Operations and compile customer deliverables
• Prepare and distribute customer deliverables, inspection reports, maintenance summaries, photo documentation, and compliance documentation
• Provide deliverables directly to customers or through Sales, as required
• Adjust project scope with customers when necessary and manage change documentation accordingly
• Track project budgets, costs, and job performance
• Support operational decision-making to improve financial outcomes through efficient scheduling and deployment strategies
• Coordinate/ Conduct invoicing following project completion
• Review and submit change orders, with independent approval authority
• Escalate approvals and exceptions beyond authority thresholds as required
• Maintain accurate project records across our systems (Salesforce, SAP/CRH Financial systems, BusyBusy, FileMaker, ArcGIS, GoForms, Bluebeam, and Microsoft platforms)
• Execute work using defined SOPs, checklists, and repeatable processes
• Ensure documentation accuracy, consistency, and audit readiness
• Partner with Operations to support efficient execution while minimizing rework and delays
• Collaborate with Sales, Finance, and Operations in a One CRH mindset
• Maintain a high sense of urgency, accountability, and adaptability in a dynamic service environment
• Support municipal client interactions as required
• Independently schedule crews and manage execution sequencing
• Adjust scope with customers within defined parameters
• Submit and approve change orders up to approved authority limits
• Escalate higher-level approvals, exceptions, or risks as required

Benefits

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees