About The Position

Drive Progress with Clients and Cultivate Client Relationships Ensures collection, validation, and client acceptance of core Facilities Planning data Drives collaboration within project team and with clients to synthesize data and develop core recommendations based on findings Presents deliverables across all solutions to a variety of client audiences, including strong recommendations for improvement Acts as subject matter expert for clients and communicates industry trends, best practices, and case studies in client interactions Owns client relationships and ensures value delivery across all solutions, leveraging support as needed from Account Executive team or Planning Services Team Leadership Reviews the work of the team based upon your solid working knowledge of facility and building systems Assists in report development, report review, and/or quality assurance of data or databases Ensures data integrity for all assigned accounts Works cooperatively with other Project Team Leaders, Project Managers, Account Executives, Operations Manager, Facilities Consultants, Data Analysts and others Support Business Development for New and Existing Clients Support sales and marketing as Subject Matter Expert for Planning Services Develops long-term relationship management strategies for clients Delivers thought leadership to the industry Participates in the improvement of our products, in response to industry needs and customer feedback

Requirements

  • Minimum of Bachelor's degree or equivalent
  • 3+ years project/people management experience
  • Strong communication and public speaking skills including experience in developing presentation materials
  • Strong organizational and prioritization skills/ability to manage multiple projects simultaneously
  • Analytical skills - the ability to craft a narrative using data
  • Proficiency in Microsoft Office Suite programs, particularly Excel and PowerPoint
  • The ability to travel 20 to 40%
  • Physical requirements for this role include the ability to walk around an environment for 6-8 hours on a given day, as well as the ability to occasionally ascend/descend a ladder and/or work in outdoor weather conditions as many as several times a month

Nice To Haves

  • Experience in Facilities Management and/or Planning and Construction are preferred

Responsibilities

  • Ensures collection, validation, and client acceptance of core Facilities Planning data
  • Drives collaboration within project team and with clients to synthesize data and develop core recommendations based on findings
  • Presents deliverables across all solutions to a variety of client audiences, including strong recommendations for improvement
  • Acts as subject matter expert for clients and communicates industry trends, best practices, and case studies in client interactions
  • Owns client relationships and ensures value delivery across all solutions, leveraging support as needed from Account Executive team or Planning Services Team
  • Reviews the work of the team based upon your solid working knowledge of facility and building systems
  • Assists in report development, report review, and/or quality assurance of data or databases
  • Ensures data integrity for all assigned accounts
  • Works cooperatively with other Project Team Leaders, Project Managers, Account Executives, Operations Manager, Facilities Consultants, Data Analysts and others
  • Support Business Development for New and Existing Clients
  • Support sales and marketing as Subject Matter Expert for Planning Services
  • Develops long-term relationship management strategies for clients
  • Delivers thought leadership to the industry
  • Participates in the improvement of our products, in response to industry needs and customer feedback
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