Project Director

Trilliant•Concord, NH

20d

About The Position

Trilliant offers a universalmunications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-criticalmunications to deliver future-proof solutions. We are a device-agnostic, integrated, multi-technologymunication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant ismitted to best-in-class solutions that empower our customers and their customers to connect to the world of things We are an equal-opportunity employer offeringprehensive benefits andpensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business. Job Description: Trilliant is seeking a Project Director who is primarily responsible for executing client-based projects and managing engagements, working with other partners as required. The role includes managing and monitoring all project activities, ensuringmitments to the operating plan,mercial management and contractualpliance. The Project Director is responsible for ensuring sound account management practices are applied, stakeholder management of the customer in conjunction with objectives for account growth and ensuring that Trilliant is viewed as a valued and respected vendor and/or partner. This is an individual contributor role reporting to the MD of North America.

Requirements

Full project lifecycle and customer engagement experience from definition, through development, QA, customer verification and transition into ‘business as usual operation.
10+ years of experience of working in large corporate environments and/with system integration businesses delivering
Demonstrated experience in supporting successful projects inplex corporate environments
Ability to excel in a dynamic, high-growth environment, and have strong critical thinking skills
Outstandingmunications and stakeholder management skills, capable ofmunicating effectively to both business and technical resources
Ability to write and direct the writing of clear and concise functional documentation
Competency with Word, PowerPoint, Point, Visio and similar business tools
Experience in the Utility, Smart Grid or Energy Management field
Extensive experience with IT industry standards and practices, including UML/Rational, ITIL, Prince2, ISO
Experienced in managing large, distributed teams through direct and dotted line management (matrix management)
Bachelor's degree inputer science/electrical engineering

Responsibilities

Establish quarterly two-way client feedback sessions using suggested metrics and quarter-over-quarter scorecard reporting
Establish client meetings for progress, status, and feedback to the customer program staff and Trilliant management
Develop and implement the Trilliant way of client relations and management strategy to ensure client satisfaction with product performance, network operations, and support program usefulness for meeting client expectations
Building a project controls andmunications plan with regular access points
Establish and maintain positive long-term client relations
Be positioned as the single point of contact for technical and performance discussions
Contribute to RFP responses as requested. Develop generic project draft documentation consistent with project-specific network capability and technical performance requirements (C&I, residential, large and small scope)
Identify project interdependencies and timelines to align with goals and objectives
Implementing project controls and consistent processes
Makes rmendations and carries out improvements to the program to meet changing mission parameters and requirements
Monitor and understand the impact of technological, legal and operational changes that affect the activities and work processes of the program
Provide regular updates on project status, network performance, data analysis, new product and service applications
Provide technology and process alignment among client projects and installations
Recruiting, hiring, and directing a site-specific Trilliant Project Team