Project Director

Paul Davis Restoration of Suburban Maryland/DC

11h•$65,000 - $75,000

About The Position

Project Director - Restoration The Project Director is the first interaction with the customer after a loss and is responsible for interacting with the customer in a courteous and professional manner. The Project Director is responsible for selling all three verticals of mitigation, contents and reconstruction, as applicable. Up to $65,000-$75,000 base salary with additional bonus opportunities!! Medical, Dental, Vision & 401(k) benefits Paid Holiday, Vacation & Sick Days Vehicle Allowance Company Cell Phone Advancement Opportunities Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS! Reasonable Accommodation for Disability: Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. Disclaimer: Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Requirements

Highschool Diploma or GED
Experience in Construction and Construction Management / Supervision
Five years or more of Management or Leadership experience in Restoration/Construction industry
Knowledge of technology (iPhone, iPad, computer)
Customer Service Skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
Ability to create documents
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently and / or with a team
Ability to participate in an on-call schedule
Ability to work within hazardous environments safely
Ability to operate a company vehicle safely
Maintain a level of confidentiality

Nice To Haves

Class A or B General Contractors License
Associate or bachelor’s degree

Responsibilities

First interaction with Customer in site
Responsible for acknowledgement of arrival and compliance with Carrier Service levels
Collect 3D scans on the project for exterior and interior repairs
Scopes losses
Discusses repairs with the customer and obtains work authorization/contract
Maintain customer satisfaction, as determined by completed satisfaction surveys.
Responsibility for adhering to the PDO Health & Safety Program.
Maintain contact/relationships with key customers. Meet or exceed customer expectations
Support staff in key client situations and events.
Collect Accounts Receivable