Project Director

City of New York • New York, NY

1d

About The Position

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems. The Office of Information Technology Services (ITS) is recruiting for one (1) Computer Specialist (Software) IV, to function as Project Director, who will: - Hold senior-level technical responsibility for coordinating the activities of highly specialized staff involved in the extremely complex technical activities related to the Enterprise Networking Technology (ENT) Network Infrastructure. - Routinely serve as in-house expert and authority in any number of extremely complex and highly specialized areas and will manage multiple ongoing projects of extraordinary technical complexity, encompassing multiple areas of information processing technology; contributes to the direction of the Agency. - Coordinate staff activities; direct staff in the evaluation, selection, installation, and maintenance of hardware, software and consulting services in support of the ENT Server Infrastructure environments. - Instruct or demonstrate to staff the proper, efficient usage and/or installation of highly complex databases/servers/peripherals and/or related software in order to increase the overall level of competence; troubleshoot complex problems and coordinate the repair and maintenance of same. - Develop technical recommendations for executive management to ensure the integrity and efficiency of the infrastructure, and the minimization of loss of time and/or resources; make judicious recommendation of appropriate acquisitions and upgrades to ensure the continued viability of the environment. Hours/Shift: Monday-Friday 9:00am-5:00pm

Requirements

• APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE
• A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
• A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
• A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above.
• all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
• NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements.
• Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Responsibilities

• Hold senior-level technical responsibility for coordinating the activities of highly specialized staff involved in the extremely complex technical activities related to the Enterprise Networking Technology (ENT) Network Infrastructure.
• Routinely serve as in-house expert and authority in any number of extremely complex and highly specialized areas and will manage multiple ongoing projects of extraordinary technical complexity, encompassing multiple areas of information processing technology; contributes to the direction of the Agency.
• Coordinate staff activities; direct staff in the evaluation, selection, installation, and maintenance of hardware, software and consulting services in support of the ENT Server Infrastructure environments.
• Instruct or demonstrate to staff the proper, efficient usage and/or installation of highly complex databases/servers/peripherals and/or related software in order to increase the overall level of competence; troubleshoot complex problems and coordinate the repair and maintenance of same.
• Develop technical recommendations for executive management to ensure the integrity and efficiency of the infrastructure, and the minimization of loss of time and/or resources; make judicious recommendation of appropriate acquisitions and upgrades to ensure the continued viability of the environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees