Project Delivery Director

Novotech Global•South San Francisco, CA

19h

About The Position

The Project Delivery Director (PDD) is responsible for delivering complex, multi-regional or global projects as an individual contributor. It is anticipated that the PDD will require only minimal oversight from their nominated Portfolio Director or PM TA Head. The PDD will not ordinarily have line management reports but will be expected to coach and encourage project team members to execute high quality deliverables to agreed plan, finances and quality standards. This will secure phase pull-through/repeat/future business. Novotech is a global full-service clinical Contract Research Organization (CRO). At Novotech, ambition meets opportunity. As a globally recognized leader in clinical research and scientific advisory services, we are proud to combine our position at the forefront of the industry with an award-winning workplace culture that values ambition, innovation, and growth. Named Employer of Choice, Great Place to Work and Employer of Choice for Gender Equality (EOCGE), we are committed to fostering an environment that reflects the life-changing work we do. Since 1997, we have expanded our global footprint, now with 30+ offices across Asia-Pacific, the United States, and Europe. This growing network unites professionals from diverse backgrounds and disciplines to advance therapies that improve patient outcomes worldwide. At Novotech, our employees are at the heart of our success. By offering trust, flexibility, and autonomy through programs like NovoLife, our flexible benefits framework, we empower team members to create an effective work-life balance that delivers professional satisfaction and maximum results for clients. With access to mentorship opportunities, professional development programs, and a dynamic community, Novotech offers a platform for driven individuals to achieve personal growth while shaping the future of healthcare. Join us to be a part of a team that values your contributions and supports your ambition to make a global impact. At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model, so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences. At Novotech you will work alongside empowered teams with a shared commitment to success. Strategic vs transactional mindset. Ability to gain insights and make proactive decisions quickly. Culture that fosters partnership and collaboration, where every voice is heard and valued. Ongoing support from senior stakeholders and leadership team.

Requirements

Graduate in Life Sciences, Nursing, Pharmacy, Dental or Medical field.
At least 10 years’ experience in the clinical research industry, with a minimum of five years as an Associate Director/S/PM or equivalent and customer management experience.
Highly developed leadership skills to manage a global team of functional contributors of varying tenure within the organisation and different levels of functional expertise/experience.
Strong technical knowledge of Project Management and ICH-GCP.
Able to multi-task and manage quality deliverables within an environment of conflicting priorities.
Strong stakeholder engagement skills with the goal of becoming the Client’s clinical development “Trusted Advisor”. To deliver on all commitments and thereby secure phase pull-through/repeat/new business opportunities for existing and potential clients.
Consummate presentation skills and experience in taking the lead role at Bid Defense Meetings.
Effective negotiation skills and able to manage challenging discussions.

Responsibilities

Develop and implement project plans for complex, multi-regional/global phase IIb/III studies, ensuring alignment with both Client and Novotech’s organizational goals and objectives
Accountable for project revenue forecasts and ensure revenue is recognized in accordance with Novotech revenue recognition conventions.
Ensure the completeness and accuracy of project Change Logs and Change Orders (COs) for the projects they’re assigned to. Lead CO negotiations with Client.
Support revenue recovery as part of the defined escalation process.
Collaborate with Work Force Planning to facilitate deployment of appropriate resources, establish succession plans for key resources within project teams and ensure that the need for any required team member transitions is communicated to Clients in a timely manner. Ensure that project team member transitions are completed in a seamless manner. Note that Project Oversight Directors will not be assigned to projects lead by PDDs so these activities will be the responsibility of the PDD.
Establish relationships with key stakeholders within Client Operational Leadership. Resolve issues to mutual satisfaction before they become problems. Communicate newly identified potential risks to delivery to the Client stakeholders at project team level. Brief the assigned Portfolio Director or PM TA Head about significant risks so they can communicate this information during their regular check ins with senior client stakeholders.
Work with other departments, external vendors, etc., to ensure project and milestone delivery, and effective resolution of client-expressed concerns.
Monitor project scope and financial metrics; proactively identify project financial issues and work with Novotech project team members to implement actions to mitigate risks