About the position
Kingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. As the most energy-efficient, cost-effective building envelope solutions, insulated metal panels are at the forefront of sustainability. We serve the architectural, commercial/industrial, cold storage and food processing markets, and are committed to delivering the most advanced building products on the market. At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability.
Responsibilities
- Work collaboratively with all internal resources to ensure the highest levels of customer satisfaction are maintained
- Support project tracking and scheduling requirements
- Maintain all project information and documentation
- Responsible for supporting the Project Manager and other project resources during the project lifecycle
- Learn customer processes and tools and support customer requirements
- Prepares documents including customized reports, presentations, proposals, and correspondence. Updates various databases as required.
- Maintain schedules and others reports to track project deliverables, dates, and monitor deadlines.
- Respond to daily customer calls providing project updates and handling customer needs in a confident, professional manner
- Manage and maintain job order files, ensuring all pertinent paperwork is sent to and received from customers, following up as necessary
- Prioritizing jobs to meet customers' commitment dates
- Formulate/maintain departmental Excel spreadsheets and reports
- Create professional written correspondence to customers, both internal and external
- Read and analyze shop drawings for projects to provide customer feedback
- Create Order Entries for assigned job to determine cost of materials and overall profitability
- Ensure all project close out documents (warranties) are sent to customers
- Perform other duties as assigned
Requirements
- High School Diploma: Associate or bachelor's degree in project management preferred
- 3-4 years' experience working with customers within a Project Coordinator capacity preferably within a manufacturing environment
- Ability to coordinate multiple projects under tight deadlines while dealing with the stress of a very fast-paced environment
- Excellent time management, organizational, and follow-up skills
- Must be proficient in all Microsoft Office applications (Word, Excel, Power Point) and Outlook
- SAP or other equivalent ERP software knowledge is a must
Nice-to-haves
- High level of interpersonal skills
- Pro-active personality with high energy, self-motivation, and strong decision-making skills
- Good to excellent spelling, grammar, and written communication skills
- Excellent telephone and oral communication skills
Benefits
- Hourly Rate $28.00 - $31.00 per hour
- Quarterly Performance Bonus
- Referral Bonus
- Career Advancement Opportunities
- Paid holidays and PTO
- Comprehensive benefits package including Medical, Dental, Vision, Life and AD&D, Critical Illness, Accident, Hospital Indemnity, Short- and Long-Term Disability, Life Assistance Program, Identity Theft Protection, Tuition Reimbursement, Fitness Reimbursement, Pregnancy and Parental Leave, and 401k with company match
