Project Coordinator / Project Manager - Translation.

ZipRecruiter • Birmingham, AL

398d

About The Position

The Translation Project Coordinator / Project Manager at Mission Translate is responsible for overseeing translation projects, ensuring excellent customer service, and managing subcontractors. This role is crucial for maintaining client satisfaction and efficient project execution during a period of growth for the company.

Requirements

• Degree in Translation or relevant work experience as a Project Manager in LSP
• Excellent organisation and timekeeping
• Strong communication, both written and oral
• A positive and friendly approach to customers
• A commitment to delivering excellent customer services
• The ability to work under time pressure and meet deadlines
• Meticulous attention to detail

Responsibilities

• Providing excellent customer service to clients and subcontractors on a daily basis
• Customer support and complaints handling
• Management and processing of customer orders
• Sourcing and management of subcontractors
• Using in-house CRM software
• Undertaking videoconferencing sessions
• Data entry
• Filing
• Diary management
• Excellent organisation and timekeeping
• Strong communication, both written and oral
• A positive and friendly approach to customers
• A commitment to delivering excellent customer services
• The ability to work under time pressure and meet deadlines
• Meticulous attention to detail

Benefits

• Excellent career progression opportunities
• Company-supported training and qualification programmes
• Performance-related bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree