Project Coordinator, Customer Success
About The Position
Project Coordinator – Customer Success Job Summary: The Project Coordinator supports customer projects by coordinating administrative, scheduling, and documentation activities under the guidance of Project Managers. This role is ideal for early-career professionals looking to build a foundation in project management within construction, energy, or infrastructure environments. The Project Coordinator assists with day-to-day project execution tasks, maintains project data, and helps ensure clear communication across internal teams and customers. Key Job Responsibilities: Support utility and commercial project installations under the direction of Project Managers Assist with coordination of project schedules, deliverables, and action items Maintain accurate and timely project documentation, logs, and status reports Support development and tracking of project plans aligned with contract requirements Coordinate with internal teams including Engineering, Logistics, Supply Chain, Quality, and Commissioning Assist with preparation, routing, and documentation of project change orders Participate in customer meetings and weekly project calls with Project Manager support Track project data including milestones, costs, invoices, and documentation Assist with reconciliation of contracts, purchase orders, and sales orders Support investigation and resolution of basic customer or project issues Assist with scheduling of site training, Golden Rows, commissioning activities, and site visits Update and maintain project information within project management and business systems Perform other duties as assigned
Requirements
- Bachelor’s degree in Engineering, Construction Management, Business, or a related field preferred, or equivalent project or construction experience
- 0–2 years of experience in project management, construction, operations, or a similar coordination role
- Basic understanding of project management principles and workflows
- Strong organizational, communication, and documentation skills
- Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment
- Ability to learn quickly and work effectively in a team environment
- Basic understanding of project management and tracking tools, including: Microsoft Excel Microsoft Lists Salesforce SAP
- Proficiency with Microsoft Office applications (Word, PowerPoint, Outlook)
Nice To Haves
- Exposure to construction, energy, or infrastructure projects
- Experience supporting cross-functional teams
- Strong attention to detail and a proactive, problem-solving mindset
- Interest in career progression into project management roles
Responsibilities
- Support utility and commercial project installations under the direction of Project Managers
- Assist with coordination of project schedules, deliverables, and action items
- Maintain accurate and timely project documentation, logs, and status reports
- Support development and tracking of project plans aligned with contract requirements
- Coordinate with internal teams including Engineering, Logistics, Supply Chain, Quality, and Commissioning
- Assist with preparation, routing, and documentation of project change orders
- Participate in customer meetings and weekly project calls with Project Manager support
- Track project data including milestones, costs, invoices, and documentation
- Assist with reconciliation of contracts, purchase orders, and sales orders
- Support investigation and resolution of basic customer or project issues
- Assist with scheduling of site training, Golden Rows, commissioning activities, and site visits
- Update and maintain project information within project management and business systems
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
