Project Coordinator (2nd Shift)

Data DimensionsClinton, IA
428d$41,600 - $41,600

About The Position

The Project Coordinator is responsible for overseeing client tasks and ensuring that all service level agreements (SLAs) are met. This role involves monitoring team performance, assisting with production needs, and providing leadership and training to team members. The position requires flexibility in working hours, including potential overtime, to meet operational demands.

Requirements

  • Must be at least 18 years of age.
  • Able to read, write and speak English.
  • Able to maintain confidential information.
  • Successfully pass and maintain acceptable background checks and security clearances.
  • Basic computer knowledge and Microsoft Suite experience.
  • Demonstrate exceptional organizational, communication and customer service skills.
  • Possess exceptional leadership, interpersonal, and execution skills.

Responsibilities

  • Completes client tasks as assigned.
  • Assists in the completion of daily work to ensure all SLAs are met.
  • Monitors quality reports to measure team member performance and communicates any issues to the supervisor.
  • Makes decisions as needed to meet operational constraints.
  • Acts as a leader for the team and others in the division.
  • Trains team members as needed.
  • References work instructions as needed.
  • Attends mandatory meetings and trainings.
  • Works scheduled overtime with minimal notice.
  • Performs other duties as assigned per business needs.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Education Level

No Education Listed

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