Project Based Portfolio Supervisor

Brilliant Corners•Los Angeles, CA

50d•Hybrid

About The Position

Working under the direction of the Flexible Housing Subsidy Pool Project-Based Portfolio Manager, the Project-Based Portfolio Supervisor plays a vital role within the Housing Department, contributing to the effective oversight and coordination of project-based housing initiatives. The Project Based Portfolio (PBP) Supervisor provides critical portfolio management support by serving as an internal liaison to the Property Related Tenant Services and the Operations departments, addressing compliance issues at project-based sites, issuing provider notices, joining lease-up calls, and approving payment disbursements. The PBP Supervisor will assist in hiring and supervising Portfolio specialists who are administrators of the contract data on Salesforce and other contract-related data tracking and cleaning. Additionally, the PBP Supervisor will be responsible for generating reports for internal and external stakeholders.

Requirements

Experience in working with complex databases, reviewing contracts, and project coordination
Experience supervising team for two years or more, required
Excellent analytical and critical thinking skills
Ability to work effectively both independently and as part of a team
Excellent interpersonal skills, and verbal/written communication skills
Knowledge in Microsoft Office applications such as Outlook, Word, Excel and PowerPoint, and the ability to learn proper use of various software programs, as needed
Ability to manage multiple projects from start to finish and make every effort to see that the project's goals and objectives are effectively implemented
Ability to take initiative and think critically under pressure with the goal of finding creative solutions technical problems
Planning: Proactively plans and organizes work to achieve goals efficiently. Monitors progress, prioritizes competing demands, and persists despite setbacks
Motivating Others: Inspires and empowers team members by understanding their drivers, recognizing contributions, and fostering a positive culture. Adapts approach, encourages ownership, and celebrates successes
Managing Diversity: Cultivates an environment where all feel valued, respected and empowered. Promotes diversity, challenges biases, ensures equity, and enables open dialogue
Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development

Nice To Haves

Experience in real estate, unit acquisitions, and/or homeless services is strongly preferred, but not required
Knowledge in real estate/housing development, property management, leasing, project management, unit acquisition or a related field
Team-oriented mindset, committed to collaboration, knowledge-sharing, and supporting crossfunctional success across departments and external partners
Strong leadership presence with the confidences to lead external stakeholders and funders. And the ability to communicate high lever matters with clarity and professionalism.

Responsibilities

Manage the collection and maintenance of contract data and assist in the ongoing optimization and maintenance of databases/data systems.
Locate and define new process improvement opportunities, particularly in the areas of data tracking sharing.
Attend and engage in lease-up calls, ensure completion of lease-up tasks.
Supervise Portfolio Specialists and delegate tasks as it pertains to lease-up and portfolio management.
Support staff development through coaching, mentoring, and regular feedback to foster growth and improve team effectiveness.
Work with funders to track rental subsidy sources assigned to units.
Collaborate with internal departments to create and update workflows and policy implementation.
Aide in facilitating calls with external stakeholders to ensure alignment on project goals, timelines, and issue resolution.
Assist Portfolio Manager in tracking and elevating high level issues at site