Project Account Manager

Hilti, Inc. • Phoenix, AZ

30d

About The Position

The role of the Project Account Manager is to own the relationship of customers with a specific geographic area representing sustainable and accelerated growth potential. This role is responsible for penetrating these customers and gaining a share of wallet through strategic initiatives and solutions offerings. This position coordinates the collaboration of the Hilti team and owns the task of developing relationships up, down, and across the customer's organization. The Project Account Manager has a deep understanding of Hilti's product, software, and service solutions. Responsible for delivering value (improving business processes/work methods), establishing Hilti as a trusted partner, and positioning Hilti for sustainable and accelerated growth.

Requirements

• High School Diploma or GED required; bachelor's degree preferred or equivalent work experience.
• Three (3) year prior experience working directly with customers preferred (either over phone or face-to-face).
• Demonstrated success as a Hilti Account Manager or developing key customer accounts preferred.
• Extensive experience with Salesforce.com platform preferred.
• Proven ability working on strategic projects that have a longer-term focus.
• Experience in business development or developing customer accounts into more engaged and VIP customers.
• Influencing without authority, taking the initiative in leading projects or important topics that impact the customer or the Division.
• Some experience with reading and understanding construction documents preferred.
• Previous experience of preparing professional sales presentations and quotes for customers.
• Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations.
• Ability to thrive both independently and in a team environment.
• Ability to develop engaged customer relationships and effectively implement strategic concepts.
• Excellent time and territory management skills.
• Must be persuasive, sales driven, customer focused, and a team player.
• Must be able to build prospects and business relationships over a longer period of time.
• Proficient computer skills including MS Office Suite and smartphones.
• Must maintain a professional business appearance in accordance with Hilti North America dress policy at all times.

Responsibilities

• Own the relationship of customers with a specific geographic area representing sustainable and accelerated growth potential.
• Penetrate customers and gain a share of wallet through strategic initiatives and solutions offerings.
• Coordinate the collaboration of the Hilti team.
• Develop relationships up, down, and across the customer's organization.
• Understand Hilti's product, software, and service solutions.
• Deliver value (improving business processes/work methods).
• Establish Hilti as a trusted partner.
• Position Hilti for sustainable and accelerated growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees