Programs Office Special Assistant

Research Foundation for Mental Hygiene•Long Island, NY

9d•Hybrid

About The Position

New York City Department of Health and Mental Hygiene, Division of Mental Hygiene seeks one (1) full-time Programs Office Special Assistant for the Bureau of Children, Youth, Families & Developmental Disabilities with primary responsibilities supporting the implementation of strategic priorities for the Office of Programs. The Bureau of Children, Youth, Families & Developmental Disabilities (CYF-DD) is responsible for planning and monitoring much of NYC's comprehensive network of child and adolescent community mental health services. CYF-DD relies on research and surveillance to guide its decisions around service planning, implementation and evaluation and incorporates a health equity lens into its work. CYF-DD oversees a portfolio of over 100 programs and supports a family-driven, individualized and strength-based approach to care. The Office of Programs oversees the management of contracts providing mental health services to children, youth, and families and monitors programs through data analysis, site visits and provides technical assistance to providers to improve program quality. The portfolio under the Office of Programs includes the Crisis Response Unit, Non-Medicaid Care Coordination, Court-Involved Youth, School Response Teams and Adolescent Skill Centers. The Office collaborates across Bureaus within the Division of Mental Hygiene to complete the timely submission of contracts, payments and contractor performance evaluations. Reporting to the Senior Director of Programs, the Programs Office Special Assistant will support the implementation of administrative and strategic priorities for the Office of Programs and perform the following tasks:

Requirements

Bachelor's degree in a relevant field and 2 years of experience in administrative, o perations/organizational or program planning/evaluation
Master's degree in a relevant field and 1 year of experience in administrative, o perations/organizational or program planning/evaluation

Nice To Haves

Experience with Microsoft Office Suite
Experience with and/or understanding of DOHMH contracted programs and contracting processes
Good interpersonal and communication skills
Experience preparing written summaries and reports
Strong organizational, coordination and planning skills.
Ability to prioritize work, meet deadlines and produce quality results with attention to detail.

Responsibilities

Plan, organize and manage administrative tasks key to supporting strategic priorities
Ensure scheduling, preparing for and/or following up on meetings, e.g., prepare agendas, meeting materials, and minutes; draft communications for meeting participants; ensure appropriate follow-up on action items
Review and summarize program data to support program consultants' delivery of technical assistance and decision-making
Prepare report summaries related to providers' services and/or performance
Track and monitor provider contracts and underspending in coordination with Sr. Director of Programs
Review data collection and management tools, to optimize our use of them
Organize internal processes related to program planning, monitoring, evaluation and quality improvement
In collaboration with leadership, update policies and procedures and program guidelines
Conduct internet research on evidence-based models of service delivery and/or promising practices and summarize findings
Contribute to the design of new programs and procurement-related documents such as Requests for Proposals
Consult and collaborate with offices within the Bureau on special projects
Maintain/update provider mailing lists and distribute provider communications as needed
Participate in internal and external workgroups, as needed.