Programs and Partnerships Officer- Bluegrass Area

Park Community Credit Union•Lexington, KY

10d

About The Position

By emphasizing ONE Park, ONE Mission, ONE Team, the Programs and Partnerships Officer builds and maintains strategic partnerships, community programs, and collaborative initiatives that contribute to expanding reach and impact. This role is responsible for identifying, developing, and sustaining community and organizational partnerships, executing financial education and outreach programs, representing the credit union in the community. The Programs and Partnerships Officer ensures alignment between external relationships and Park's mission to empower communities, grow membership, and strengthen financial well-being. Essential Functions & Responsibilities: Through dedicated, consistent community outreach, develop, grow, maintain, and maintain strategic partnerships with community organizations, nonprofits, schools, and Select Employee Groups (SEGs). Seek partners that compliment Park's mission; establish and maintain relationships that support membership growth, brand visibility, and community impact. Work collaboratively and intentionally with Multicultural engagement to coordinate efforts, share information, strengthen relationships and outcomes, etc. Design, coordinate, and deliver financial education and literacy programs for members, prospective members, and community partners to meet their needs. Work directly with representatives to assess educational needs. Ensure delivery of applicable engaging content and track outcomes to measure effectiveness. Maintain certification in financial counseling or education programs as required. Work cross-functionally with internal departments and retail branches to implement programs and outreach efforts utilizing expertise and other resources to strengthen deliverables. Ensure alignment of programs with organizational goals and integrate partner initiatives with Park’s member engagement strategy. Represent the credit union at community events, sponsorships, and volunteer activities. Coordinate Park’s presence at events, ensuring meaningful engagement with attendees and alignment with the organization’s mission and values. Track, measure, and report program and partnership results. Analyze outcomes and provide recommendations to leadership for continuous improvement. Promote and cross-sell credit union products and services through partnership channels and community initiatives. Meet assigned individual and departmental goals that contribute to membership, deposits, and lending growth. Perform other duties as assigned. Performance Measurements: 1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values: Vibrant Connections Inclusive Excellence Bold Compassion Endless Empowerment 2. Develop, strengthen, and maintain strategic partnerships that drive membership and community impact. 3. Deliver financial education and community programs that meet participation and effectiveness goals. 4. Represent the credit union professionally and positively in community and partner engagements. 5. Meet deadlines for accurate and timely reporting of program and partnership outcomes. 6. Achieve assigned goals for membership, deposits, and lending tied to partnership initiatives. 7. To keep manager informed regarding key operating issues affecting business development or marketing initiatives. 8. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance. 9. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately. Knowledge and Skills: Experience Three years to five years of similar or related experience. Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). Interpersonal Skills Work frequently involves exercising advanced conflict resolution, giving material presentations, and resolving issues impacting multiple departments or divisions. Role also requires the ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the role and a high level of interpersonal skills is critical to the success of this position. Other Skills Excellent communication and presentation skills including public speaking. Organization skills including time-management are essential. Experience in financial education or nonprofit/community program delivery. Proficient computer skills with demonstrated knowledge of computer systems including Microsoft Word, Excel, PowerPoint, Outlook, etc. Physical Requirements WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers. PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds. Park Community Credit Union is an Equal Opportunity Employer/ Veterans/ Disabled

Requirements

Three years to five years of similar or related experience.
A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
Work frequently involves exercising advanced conflict resolution, giving material presentations, and resolving issues impacting multiple departments or divisions.
Role also requires the ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust.
Obtaining cooperation (internally and/or externally) is an important part of the role and a high level of interpersonal skills is critical to the success of this position.
Excellent communication and presentation skills including public speaking.
Organization skills including time-management are essential.
Experience in financial education or nonprofit/community program delivery.
Proficient computer skills with demonstrated knowledge of computer systems including Microsoft Word, Excel, PowerPoint, Outlook, etc.

Responsibilities

Develop, grow, maintain, and maintain strategic partnerships with community organizations, nonprofits, schools, and Select Employee Groups (SEGs).
Seek partners that compliment Park's mission; establish and maintain relationships that support membership growth, brand visibility, and community impact.
Work collaboratively and intentionally with Multicultural engagement to coordinate efforts, share information, strengthen relationships and outcomes, etc.
Design, coordinate, and deliver financial education and literacy programs for members, prospective members, and community partners to meet their needs.
Work directly with representatives to assess educational needs.
Ensure delivery of applicable engaging content and track outcomes to measure effectiveness.
Maintain certification in financial counseling or education programs as required.
Work cross-functionally with internal departments and retail branches to implement programs and outreach efforts utilizing expertise and other resources to strengthen deliverables.
Ensure alignment of programs with organizational goals and integrate partner initiatives with Park’s member engagement strategy.
Represent the credit union at community events, sponsorships, and volunteer activities.
Coordinate Park’s presence at events, ensuring meaningful engagement with attendees and alignment with the organization’s mission and values.
Track, measure, and report program and partnership results.
Analyze outcomes and provide recommendations to leadership for continuous improvement.
Promote and cross-sell credit union products and services through partnership channels and community initiatives.
Meet assigned individual and departmental goals that contribute to membership, deposits, and lending growth.
Perform other duties as assigned.