Programming Intern - Application Performance Monitoring (APM)

Genmab • Princeton, TX

1d • Hybrid

About The Position

At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals’ unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! Job Title Programming Intern - Application Performance Monitoring (APM) Why Genmab Our internship program provides interns with hands-on experience and relevant projects that directly align with our company’s goals. Additionally, we believe our program provides a valuable opportunity to learn, thrive, and build a strong network. We encourage you to review our website to learn why we’re always looking for smart, purpose-led candidates to play a role in our bold, extra[not]ordinary® future. Job Overview The Programming Intern will support Genmab’s Application Performance Monitoring initiatives by contributing to the development and enhancement of New Relic–based dashboards and alerts. This role provides exposure to real-time monitoring of application availability, performance, and user experience across multiple enterprise platforms. The intern will learn how synthetic monitoring, API checks, dashboards, and alerts are used to proactively detect issues, analyze performance trends, and support faster incident response. Working closely with architects, engineers, and platform teams, the intern will help translate technical metrics into actionable insights that improve system reliability and operational visibility.

Requirements

• Currently enrolled in a Bachelor’s or Master’s program in Computer Science, Information Systems, Engineering, Data Science, or a related field.
• Foundational understanding of application performance, system monitoring, or observability concepts.
• Basic knowledge of web applications, REST APIs, and client-server architecture.
• Familiarity with structured data formats such as JSON or CSV.
• Understanding of basic data analysis concepts, including metrics, trends, and thresholds.
• Basic SQL or query-language knowledge for filtering and aggregating data.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Good written and verbal communication skills, including technical documentation.

Nice To Haves

• Exposure to or hands-on experience with Application Performance Monitoring tools such as New Relic, Dynatrace, AppDynamics, or CloudWatch.
• Familiarity with dashboards, data visualizations, or monitoring reports.
• Awareness of synthetic monitoring concepts (API monitoring, browser monitoring, scripted checks).
• Exposure to one or more programming or scripting languages such as JavaScript, Python, Java, or .NET.
• Familiarity with Git or version control concepts.
• Understanding of logs, metrics, traces, and alerting fundamentals.
• Interest in proactive monitoring, system reliability, and operational excellence.
• Experience in enterprise or regulated environments is a plus but not required.

Responsibilities

• Assist in designing, building, and enhancing application performance monitoring dashboards using New Relic.
• Support the definition and tracking of key performance and availability KPIs such as uptime, response time, page load metrics, and error rates.
• Help create and refine NRQL queries to retrieve, analyze, and visualize time-series performance data.
• Assist with configuring alerts and notifications for availability issues and performance threshold breaches.
• Learn and support synthetic monitoring use cases, including ping checks, browser-based monitoring, and scripted API monitors.
• Analyze historical performance data to identify trends, anomalies, and recurring issues.
• Collaborate with engineering, architecture, and platform teams to understand application flows and monitoring requirements.
• Validate monitoring data accuracy and contribute ideas to improve dashboard usability and clarity.
• Document dashboards, KPIs, alert logic, and monitoring configurations as part of knowledge sharing and handover.

What This Job Offers

• Career Level: Intern