Programmatic Monitor

State of North Carolina

17h • Hybrid

About The Position

This position serves as a Programmatic Monitor within the Field Services team, specializing in programmatic systems and operations for the 20 Workforce Development Boards and other WIOA-funded sub-recipients across North Carolina. The Programmatic Monitor works collaboratively with financial monitors and serves as a primary liaison between DWS and its sub-recipients, providing expert guidance on programmatic and operational requirements. The Accountability Unit within the NC Department of Commerce, Division of Workforce Solutions (DWS), is responsible for providing financial, administrative, and programmatic oversight of workforce development programs funded under the Workforce Innovation and Opportunity Act (WIOA) and the U.S. Department of Labor (USDOL). The unit ensures that grant funds distributed to local Workforce Development Boards (WDBs) and other sub-recipients are expended in accordance with applicable federal and state laws, regulations, and policies. The unit also ensures that effective systems, controls, and processes are in place to support efficient program operations and safeguard public resources. The Field Services team, a key component of the Accountability Unit, provides oversight of both internal and external programs by developing, implementing, and maintaining procedures that ensure local Workforce Development Boards remain compliant across all phases of WIOA program administration while achieving established program goals.

Requirements

• Bachelor’s degree from an appropriately accredited institution and two (2) years of experience related to the area of assignment; or an equivalent combination of training and experience.
• Knowledge of financial management principles, including generally accepted accounting principles (GAAP), and federal, state, and local government financial and administrative practices.
• Ability to interpret and evaluate compliance with policies, regulations, and statutory requirements, including reviewing and analyzing financial and programmatic data and documenting findings.
• Strong analytical skills with the ability to assess complex information, identify issues, and develop well-supported conclusions and recommendations.
• Effective written and verbal communication skills, with the ability to clearly present findings, explain complex information, and provide actionable recommendations to a variety of stakeholders.
• Ability to manage multiple priorities and work collaboratively, including organizing and preparing reports in accordance with established guidelines, working independently or as part of a team, and accommodating moderate travel requirements.

Responsibilities

• Assessing administrative and programmatic systems of assigned Workforce Development Boards to identify strengths, weaknesses, and areas for improvement.
• Monitoring compliance with applicable federal and state laws, regulations, policies, and administrative requirements tied to WIOA funding.
• Providing technical assistance, guidance, and training to local boards and sub-recipients to support effective program implementation and continuous improvement.
• Evaluating program operations to ensure efficiency, effectiveness, and alignment with established goals and performance outcomes.
• Identifying and reporting issues that may impact program quality, including operational challenges or system deficiencies.
• Detecting questioned or potentially disallowed costs, as well as instances of fraud, waste, or abuse related to programmatic activities.
• Communicating findings, concerns, and recommendations to Division leadership to support informed decision-making and program integrity.

Benefits

• 12 Annual Paid Holidays
• monthly accrual of vacation and sick leave
• North Carolina State Health Plan administered by Aetna
• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
• NC State Retirement (TSERS), 401(k), and 457 savings plans
• WeSave Employee Discounts
• Eligibility for the Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees