Program Test Analyst I
About The Position
As a dedicated Program Test Analyst I, you will be responsible for executing software testing for USAA's programs and/or systems that support product performance and business operations. Plans, develops and executes tests for release cycles. Reports defects during the testing, troubleshooting and analysis cycle that will result in quality testing. Works in collaboration with internal and external partners to deliver timely feedback and ensure quality product and systems' performance. May perform regression testing and/or compliance review testing of processes affected by system improvements and Program Releases. Ensures all activities are performed in compliance with applicable laws, regulations, policies and procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
Requirements
- Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 4 years of relevant business applications and business support experience, to include software or quality assurance testing experience, within a financial services organization.
- Working experience in User Acceptance Testing (UAT) methodologies within agile projects.
- Ability to communicate and effectively write testing rules, standards and scripts.
- Working knowledge of Software Development Life Cycle (SDLC), and project system of record applications.
- Working knowledge of Banking products and services.
- Foundational knowledge of U.S. banking laws and regulations.
Nice To Haves
- Experience working with Jira and qTest or a similar test execution tool.
- Experience working with Selenium and TestIM or a similar automation tool
- Expert knowledge of Agile frameworks such as SAFe (certifications such as SAFe PO/PM preferred but not required).
- Strong thought leadership with demonstrated ability to set strategy and translate into execution
- US military experience through military service or a military spouse/domestic partner
Responsibilities
- Collaborates with business subject matter experts to ensure maintenance and accuracy of updated business procedures within the project management environment.
- Develops robust test scenarios from a business end-user perspective to ensure updated, innovative and quality systems that are within compliance regulations.
- Executes tests and troubleshoots issues to identify the root cause of the resulting problem.
- Triages and reports system defects identified in the testing plan to appropriate stakeholders in IT.
- Maintains leadership informed on testing status. Provides an objective review of testing activities and results. Makes applicable recommendations to deliver a superior product.
- Serves in an advisory capacity to internal staff and resolves escalated issues as they arise.
- Sets expectations on testing activities and adheres to timelines related to testing.
- Serves as a resource to less experienced team members.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Benefits
- At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
- For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Number of Employees
5,001-10,000 employees
