Program Support (Part-Time)

Penn State University•University Park, IL

1d•$30 - $30•Onsite

About The Position

The Exchange Program: Integrating Emerging and Innovative Technology in the English Language Classroom is a two-week professional development program hosted by the Intensive English Communication Program (IECP) and co-hosted by the Center for Language Acquisition (CLA) at Penn State. The program brings together international English language educators to explore ethical, context-responsive approaches to technology integration, dialogic and inquiry-based pedagogy, and open educational resource (OER) development. Activities include academic workshops, collaborative studio sessions, site visits, and a culminating Capstone Symposium and ELT Conference/Networking Day. Position Summary: Program Support staff provide instructional, logistical, and operational support for program activities. This role is participant-facing and requires active engagement during workshops, studio sessions, site visits, and program events. Staff work collaboratively with program leadership to ensure smooth delivery of programming, support participant engagement, and maintain a responsive learning environment. This is a temporary position from the dates of May 4 to June 30, 2026. Hours and Appointment: Up to 72 total hours per position; Part-time, non-benefits-eligible position; Hours scheduled based on program needs. This position pays $30/hour. Reports To: Dr. Di Liang, Interim Director of the IECP Location: Penn State University Park campus and selected off-campus program sites

Requirements

Strong organizational, interpersonal, and communication skills
Ability to work effectively with diverse, international, and multilingual populations
Reliable, proactive, and able to work independently
Experience supporting programs, events, or logistics
Basic familiarity with classroom or event technology (e.g., presentation tools)
Availability for the full program period, including pre- and post-program responsibilities

Nice To Haves

Experience in higher education or international programs
Experience supporting educational programs, workshops, or events
Experience working in multilingual or intercultural environments
Background in education, applied linguistics, or related fields
Familiarity with university administrative processes
Familiarity with digital tools or instructional technologies
Experience coordinating group events, meals, or logistics

Responsibilities

Communicate closely and promptly with the program leadership team
Support all phases of program planning and implementation (pre-, during-, and post-program), including coordination, scheduling, materials preparation/distribution, and documentation
Coordinate logistics with vendors and partners (e.g., transportation, catering, reservations, events) and assist with space setup, technology checks, and supplies
Serve as a primary point of contact for participants, responding to questions, providing guidance, and communicating updates
Support instructional and program activities, including classrooms, workshops, capstone sessions, and conference/symposium events (setup, materials, technology, and participant engagement)
Assist with participant engagement, including capstone work, peer collaboration, and general program activities
Coordinate and support program events (e.g., meals, site visits, community activities, symposium), including setup, logistics, and breakdown
Accompany participants to on- and off-campus activities, assisting with group coordination, navigation, and logistics
Support participant arrivals, orientation, and departures, including transportation coordination and on-site assistance
Monitor program flow, address emerging needs, and escalate concerns as appropriate
Assist with the collection, organization, and maintenance of program materials and required documentation