Program Support Tech: River North Correctional Center #00062

Virginia Information Technologies Agency

17d • Onsite

About The Position

Delivers administrative and operational support to the Records Office,
contributing to the overall mission of the unit and agency. Manages and updates
digital and physical records, maintains databases, and ensures timely purging of
inactive files. Prepares and organizes documentation, maintains accurate filing
systems, handles email communications, and generates reports and correspondence.
Provides responsive and professional support by managing incoming calls and
inquiries.

Requirements

• Experience performing a variety of administrative and clerical tasks in a professional office setting.
• Maintaining and organizing records
• Using Microsoft Word, Excel, and Outlook to prepare documents and manage communications
• Handling routine office operations such as filing, data entry, and responding to inquiries.
• Experience interpreting and following written procedures or policies
• Managing multiple tasks under deadlines
• Working independently with minimal supervision.
• Familiarity with records management systems
• Maintaining confidentiality in handling sensitive information.
• Strong communication, organization, and problem-solving skills

Nice To Haves

• Prior experience working in a correctional facility, law enforcement agency, or other structured public safety environment.
• Familiarity with security protocols
• Handling confidential information
• Supporting operations in settings that require adherence to strict policies and procedures.
• Experience using CORIS or comparable offender management systems.

Responsibilities

• Delivers administrative and operational support to the Records Office
• Manages and updates digital and physical records
• Maintains databases
• Ensures timely purging of inactive files
• Prepares and organizes documentation
• Maintains accurate filing systems
• Handles email communications
• Generates reports and correspondence
• Provides responsive and professional support by managing incoming calls and inquiries

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees