The Program Support Specialist II provides administrative and program support to specific identified programs and provide back up to other Central Business Office (CBO) staff. The CBO staff is responsible for all support and clerical functions in coordination with the Central Business Office policies and procedures. To learn more about this position, please read the summarized list of duties below: -Coordinate efforts within the department to determine and educate the consumers of his/her financial liabilities and work with consumers to identify payment alternatives. This includes current data entered with computer systems and tracking systems. -Contact third party payers to verify insurance eligibility. -Efficiently and accurately collect consumer payments. -Create control sheets for deposit, accurately, and send to the billing office. -Responsible for managing financial updates and the suspense billing report. -Assist all CBO staff by decreasing billing errors and increasing collections. -Receive and ensure all accuracy and process for necessary signatures on all dictated documentation. -Work closely with directors of clinical programs to establish an efficient support system and provide back up for other Program Support Specialists whenever necessary.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree