Program Support Specialist I

Bridgeway • Galesburg, IL

14d • $16 - $19 • Onsite

About The Position

The Program Support Specialist performs administrative duties and support identified programs while providing back up to other program support staff. The Program Support Specialist I is responsible for all administrative support and clerical functions in coordination, with the Central Business Office policies and procedures.
To learn more about this position, please read the summarized list of duties below:

Requirements

• Associate's degree or one-year related experience (administrative, business, medical) required.
• Must also have a valid driver license, driving history that meets company's insurability, and reliable transportation.
• Employment with Bridgeway is conditional upon completion of all background checks.

Nice To Haves

• Experience in assisting consumers in a social service agency preferred.

Responsibilities

• Greet consumers/clients and direct them to appropriate places.
• Provide clerical support to include answering the telephone, scheduling, scanning, faxing, mail, and data entry.
• Accept payments and provide written receipts.
• Ensure all managed care/assistance program cases are coordinated with the clinical staff and the respective company for successful billing. Include current data entered with computer system and tracking system.
• Complete phone intakes informing clients what is needed for the day of intake and ensure all forms are completed.
• Complete private pay and through third party liabilities. Conduct initial verification of 3rd party coverage with assistance from central business office manager on all new Bridgeway Consumers.
• Communicate with supervisors to help determine appropriate services for the consumer and assist with the scheduling of the appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree