Program Support & Funding Coordinator

Vera French Community Mental Health Center • Davenport, IA

5d

About The Position

JOIN OUR TEAM! As a part of our Billing and Habilitation teams, you will work collaboratively to improve clinical and business operations for Vera French 24/7 programs (Habilitation Homes, Assertive Community Treatment, Crisis Stabilization Residential). Duties include clerical/administrative support and communicating effectively with Direct Support Staff. Each day brings new challenges and opportunities to learn. WHAT YOU'LL DO: Collaborate with healthcare providers, program staff, and the billing department to ensure seamless communication and coordination of patient documentation and funding streams. Ensure funding is in place to avoid the disruption of funding services and work with all assigned programs on updating NOD/inactive funding as well has perform eligibility checks at the beginning of each month. Assist program supervisors to ensure non-funded clients are contacted and connected with appropriate funding options. Track and follow up on status of each client and communicate with the billing office on any outstanding issues. Responsible for checking daily documentation for Habilitation Homes and Residential Care Facilities.

Requirements

• Associate's degree preferred
• Minimum of one year of experience in social service provisions preferred.
• Experience with Habilitation waivers strongly preferred.
• Strong communications and interpersonal skills are essential; extremely good telephone manners are necessary
• High level of attention to detail and accuracy
• Exhibits a high level of professionalism and ethical behavior.
• Demonstrated ability to handle confidential information in a professional, time sensitive manner

Nice To Haves

• Associate's degree preferred
• Minimum of one year of experience in social service provisions preferred.
• Experience with Habilitation waivers strongly preferred.

Responsibilities

• Collaborate with healthcare providers, program staff, and the billing department to ensure seamless communication and coordination of patient documentation and funding streams.
• Ensure funding is in place to avoid the disruption of funding services and work with all assigned programs on updating NOD/inactive funding as well has perform eligibility checks at the beginning of each month.
• Assist program supervisors to ensure non-funded clients are contacted and connected with appropriate funding options.
• Track and follow up on status of each client and communicate with the billing office on any outstanding issues.
• Responsible for checking daily documentation for Habilitation Homes and Residential Care Facilities.

Benefits

• Group Health, Dental and Vision insurance
• UMR Dental Dental - dental and vision insurance
• Employer paid life Insurance, AD&D, LTD through Mutual of Omaha
• Supplemental life insurance, short term disability available
• 401(k) with employer contribution & matching
• Employer contribution 3% of annual salary, vested day one
• Employer matching 25% of every dollar put in by the employee, up to 6%
• Tuition Reimbursement & Loan Repayment Program
• Every employee (full-time or part-time) is eligible after one year of service
• Supplemental Critical Illness and Accident Coverage through MetLife
• Paid time off
• Nine paid holidays per year
• Nine paid sick days per year accrued on a payroll basis
• 2 weeks of vacation accrued on a payroll basis
• 1 Vera French Day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree