Program Support Assistant

Department of Veterans Affairs-posted 12 months ago
$44,959 - $58,445/Yr
Full-time • Entry Level
Winter Park, FL
5,001-10,000 employees
Administration of Human Resource Programs
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The Program Support Assistant works collaboratively with local VA Medical Center providers, providers at other VA Medical Centers and with local community vendors, including home care and hospice agencies, local hospitals, long term care facilities, etc. Direct oversight is provided by the Community Health Program manager and indirectly by the Chief of Integrated Health Services. The incumbent will provide program support assistance to the community health nurse coordinators.

  • Responsible for telephone and written correspondence with providers, outside vendors, and local community hospitals and agencies.
  • Maintain program supplies and equipment, including independently identifying needs and making acquisitions.
  • Receive, track and appropriately forward or process incoming outside medical records, treatment plans, outside provider orders.
  • Establish a monitoring system for tracking admissions, discharges, authorizations and extensions, non-VA services purchased through the Community Health Program.
  • Collect, compile and track statistical information to support program operations, including productivity/workload reports, patient/purchased care tracking reports.
  • Perform statistical analysis of data and report preparation.
  • Serve as liaison with transportation in requesting and obtaining vehicles for field visits.
  • Maintain privacy and confidentiality of Veterans' medical records.
  • Must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • May serve a probationary period.
  • Selective Service Registration is required for males born after 12/31/1959.
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process.
  • GS-06 Specialized experience: Examples include filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
  • Comprehensive benefits package for federal employees.
  • Eligibility for benefits depends on the type of position held.
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