Program Support Assistant

Department of Veterans Affairs • Dublin, GA

405d • $49,960 - $64,952

About The Position

The incumbent serves as the Program Support Assistant to one of the Social Work Service program areas and Supervisor in the Community Care Program, specifically supporting the Contract Nursing Home (CNH) and Adult Day Care (ADC) program that serves veterans. The incumbent provides general clerical assistance to the Community Nursing Home Supervisor by collecting and analyzing data to prepare reports. Performs work of a general support nature which encompasses a variety of different duties.

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP).

Nice To Haves

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization.

Responsibilities

• Provides general clerical assistance to the Community Nursing Home Supervisor by collecting and analyzing data to prepare reports.
• Completes special research projects in support of the CNH program activities.
• Reviews documents and reports for completeness and enters pertinent information into an automated tracking system.
• Respond to inquiries regarding denials, properly applying policies, procedures, laws, rules and regulations of the CNH/ADC program when determining patient eligibility.
• Posts time and attendance.
• Gathers data and information to assist in the preparation of studies and analyses of manpower and workload requirements.
• Performs typing work, whether from voice recordings or written material and/or using word processing software and equipment.
• Uses software applications to draw information, such as Vista, access, excel, and word to prepare/assist in preparation of reports.
• Effectively communicate with fiscal intermediaries, vendors and contracting regarding CNH funding matters.
• Maintain obligation registers regarding funds for CNH program.
• Performs other duties as assigned.

Benefits

• Comprehensive benefits package as a federal employee.
• Eligibility for benefits depends on the type of position held.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees