Program Support Assistant

Department of Veterans Affairs • Tomah, WI

355d • $44,117 - $57,354

About The Position

This position is located in the Community Care Service Line at the Tomah VA Medical Center. The primary purpose of the position is to serve as a Community Care Coordinator. It is a foundational role within the continuum of patient care, working collaboratively with the patient care teams as well as a variety of specialty health care providers.

Requirements

• Must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Selective Service Registration is required for males born after 12/31/1959.
• May be required to serve a probationary period.
• Subject to background/security investigation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP).

Nice To Haves

• Experience in providing administrative support in a healthcare setting.
• Familiarity with medical terminology and healthcare processes.

Responsibilities

• Provides administrative support to clinicians and other administrative and professional staff.
• Coordinates medical care for patients when medical provider has deemed such care necessary.
• Acts as liaison between the patient and vendor.
• Verifies demographic information.
• Operates computer systems and applications such as Microsoft Office.
• Utilizes database to manage and coordinate appointments.
• Generates authorizations for pre-authorized medical care.
• Assists in verifying eligibility determinations.
• Prioritizes workload based on urgency.

Benefits

• Comprehensive benefits package as a federal employee.
• Access to a range of benefits designed to make your federal career rewarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees