Program Support Analyst

Logistics Management Institute

1d•$75,000 - $80,000

About The Position

We are seeking a Program Analyst who thrives at the intersection of process optimization, technology-enabled solutions, and human-centered service delivery. In this role, you will support the VA Office of Research and Development (ORD) scientific merit review process analyzing complex workflows, identify opportunities for efficiency, and recommending scalable improvements to support Merit Review Support Services (MRSS) and our government clients’ strategic and programmatic goals. Do you have a passion for process improvement, data-driven decision-making, and leveraging technology to enhance organizational effectiveness? Are you motivated to serve our nation’s veterans while modernizing how mission-critical programs operate? LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

Requirements

Associate’s degree in Business, Public Administration, Information Systems, or a related field.
3–5 years of experience in a similar administrative, program support, or analyst role.
Strong written and verbal communication skills, including the ability to translate complex information clearly.
Strong attention to detail and commitment to data accuracy and compliance.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Comfort working with technology platforms, data systems, and evolving digital tools.
LMI/MRSS may substitute relevant experience in lieu of formal education.

Nice To Haves

Experience supporting government agencies.
Experience with research administration systems (eRA Commons, NIH systems, or similar platforms).
Familiarity with workflow automation tools, data visualization/reporting platforms, or low-code/no-code solutions.
Exposure to AI-assisted tools for document review, data analysis, or process optimization in a professional setting.
1–2 years of experience mentoring or training peers.
Demonstrated ability to facilitate meetings and support diverse stakeholder groups.
Demonstrated critical thinking and technology focused process enhancement skills.

Responsibilities

Perform all required responsibilities and duties in accordance with LMI/MRSS policies and procedures.
Actively engage in your role, make informed decisions, be accountable for all outcomes, critically think, and be a positive influence for LMI/MRSS.
Deliver exceptional service to internal and external clients, partners, teammates.
Support and facilitate the government-client with the in-take, validation, and compliance review of all peer-reviewed scientifically based merit proposals.
Consult and assist the government-client with tasks supporting all pre and post peer-review meeting activities such as logistics, communication, facilitating and coordinating participant involvement, etc.
Interact and collaborate with service area Project Manager in the support of the merit review process.
Analyze and disseminate data regarding program support.
Critically think through MRSS processes, positively impacting efficiency
Analyze data integrity of scietiifc merit based proposals
Interface with internal and external peer-review program participants to coordinate and provide consultation on overall activities to support government-client goals.
Provide program management support to scientific portfolio managers in the administrative management and budgetary tracking of the research and development portfolio.
Upon government-client approval facilitate the dissemination of peer-review proposal funding results to Department of Veterans Affairs research facilities.
Manage the government-client in ensuring all peer-review meetings are conducted per established requirements.
Manage all Merit review research proposals activities using eRA Commons system.
Facilitate, manage, and analyze peer-review program documentation to include reports, correspondence, schedules, technical instructions/procedures or related materials.
Review and analyze scientific research-based proposals for further consideration of funding.
Evaluate funding requests from Principal Investigators and report discrepancies to VA-ORD research staff.
Consult with VA-ORD staff on process enhancements and organizational process updates.
Provide best practices regarding merit review facilitation to Scientific Portfolio Managers.
Allocate funds to Principal Investigators within the Electronic Research Administration system based off research service decision making.
Review and analyze Pre and Post meeting reviewer conflicts for validity.
Analyze Merit review processes and provide enhancements or changes to client support.