Program Supervisor

About the position

As part of the group treatment team a Cottage Supervisor plans, directs, and coordinates the activities of a Residential Cottage in the agency’s Residential program; oversees the cottage to ensure it meets agency expectations and goals; ensures the cottage maintains compliance with agency and DHHS requirements; assesses cottage needs, develops goals and ensures that the cottage has a cooperative working relationship with the rest of the program and agency; supervises assigned staff and assists them in their job duties.

Responsibilities

• Supervise assigned staff and volunteers to ensure that they are functioning within the requirements of their job duties.
• Provide guidance, training, assistance, and support to staff when needed, including planning, staffing, performance management, professional development, adjusting workloads as necessary, and addressing and resolving complaints to create a climate of teamwork and motivation.
• Perform the duties of an On-Call Supervisor and Youth Specialist as needed.
• Manage the cottage to ensure it operates within the rules, regulations and guidelines set forth by the State of Michigan’s Department of Health and Human Services, the agency, and CARF.
• Establish and oversee administrative procedures to meet the program goals and objectives set by the Director of Residential Services and the Chief Operating Officer.
• Establish and maintain cottage systems, records and reports; recommend new approaches, policies, and procedures for continual improvement of cottage services.
• Act as staff expert for the cottage; work with the other supervisors and the program director regarding cottage or program licensing/certification rules, relicensing, complaints, and rulings to ensure ongoing compliance with all agency, licensing, contractual, and legal obligations and requirements.
• Along with the Residential Therapist, lead a group treatment team with the responsibility for ensuring each child successfully completes the goals set forth in their treatment plan.
• Demonstrate commitment to the social sector with a passion for MCHS’s mission and vision.
• Other duties as assigned.

Requirements

• A bachelor’s degree from an accredited college or university and 2 years of work experience in a child caring institution, or
• Two years of college from an accredited college or university and 3 years of work experience in a child caring institution, or
• A high school diploma and 4 years of work experience in a child caring institution.
• Knowledge of computer and software applications (Windows, MS Office, Internet applications, etc.) necessary to perform the duties of the position.
• Understanding of the behavior patterns of youth and methods of modifying behavior.
• Knowledge of group dynamics and sensitivity to individual members of the group.

Nice-to-haves

• Demonstrate leadership.
• Motivate, develop, and direct people as they work, identify the best people for the job.
• Manage time and multiple priorities, meet deadlines.
• Effectively communicate verbally and in writing.
• Relate to youth and gain their respect and confidence.
• Perform behavior management techniques to control aggressive behavior.
• Establish and maintain effective working relationships with employees, other agencies, and the public.
• Exercise professional judgment in making decisions.
• Handle sensitive and confidential situations and documentation.
• Attend and conduct agency training and maintain necessary certifications and licenses.
• Maintain a Michigan driver’s license and driving record that allows the operation of an agency or personal vehicle for agency business or to transport clients as needed.
• Work flexible hours, when needed, which may include some evenings and weekends.

Benefits

• Generous PTO plan
• Supplemental benefits
• 401k with match
• Professional development opportunities