Program Supervisor

Bernalillo County • Albuquerque, NM

1d

About The Position

The Program Supervisor oversees day-to-day operations of assigned programs within a division or department. This role supervises, trains, and supports employees to ensure alignment with organizational goals and program objectives. The supervisor may assist with budgetary planning, policy development, data collection, compliance, and reporting. The position also serves as a liaison with internal and external stakeholders and handles confidential information appropriately. In the Behavioral Health area, the Program Supervisor leads training and education programs for DWI offenders, detoxification services, transition programs, and inmate services.

Requirements

• Bachelor’s Degree in related field
• Three (3) years of relevant work experience in area of expertise.
• One (1) year of supervisory experience.
• Any equivalent combination of related education and/or experience may be considered for the above requirements.
• High School Diploma or GED.
• Seven (7) years of work experience in social work, counseling, case management, addiction treatment, or a related field.
• One (1) year in a supervisory role.
• Any equivalent combination of related education and/or experience may be considered for the above requirements.

Responsibilities

• Supervise and direct assigned staff; participate in hiring, evaluation, training, and disciplinary processes.
• Train staff in specific procedures and best practices.
• Develop, implement, and monitor programs, including policy and report writing.
• Assist in managing timelines and budgets to ensure compliance with regulations.
• Ensure adherence to safety protocols.
• Oversee teams managing program components within the organization’s framework.
• Build relationships with stakeholders to ensure program goals are met.
• Monitor program progress; recommend improvements to leadership.
• Assign tasks, prioritize projects, and monitor work progress.
• Maintain confidentiality of sensitive records and decisions.
• Perform other related duties as assigned.
• Develop and evaluate treatment services curriculum.
• Direct evaluation, counseling, and education programs.
• Supervise staff and contractors; provide training in treatment methodologies.
• Coordinate referrals for medical or psychological services.
• Serve as liaison with courts, hospitals, and justice system.
• Maintain accurate case files and records.
• Develop reports and presentations on assigned areas.
• Assist in planning budgets and program objectives.
• Attend professional meetings to stay current with best practices.

Benefits

• Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses.
• In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits.
• Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager