Program Supervisor
About The Position
The Program Supervisor will be expected to participate in an on-call rotation in order to provide remote clinical backup and supervision to the Mobile Crisis Outreach Response Teams (MCORT). The Program Supervisor will review and sign-off on at least 20% of MCORTS reports for quality assurance purposes. Will manage and supervise direct care staff, including regular supervision, managing schedules, and addressing any performance issues. The 988 Program provides 24/7 mobile community outreach services to adults in crisis, including mental health, substance use, and suicidal emergencies. Staff dispatch to crises in teams of two, with a Crisis Response Specialist and a Peer Support Specialist, to provide assessment, risk assessment, safety planning, linkage to services, and follow-up care. The Program aims to provide crisis de-escalation without use of law enforcement unless necessary for consumer or team safety. Hours: Full time - 3p-11p (with some flexibility)
Requirements
- Must possess a Master’s Degree in a mental health related field
- Must possess a clinical license (LPC, LCSW, etc)
- Two years postmaster’s, full-time equivalent, professional experience in a psychiatric setting
- At least one year of supervisory experience
Responsibilities
- Participate in an on-call rotation to provide remote clinical backup and supervision to the Mobile Crisis Outreach Response Teams (MCORT)
- Review and sign-off on at least 20% of MCORTS reports for quality assurance purposes
- Manage and supervise direct care staff, including regular supervision, managing schedules, and addressing any performance issues
Benefits
- 3.2 weeks of Paid Time Off during the first year
- Medical, vision, dental and life insurance
- 403(b) employee participation and employer match
- 9 Agency-paid holidays
- Training opportunities provided throughout the year
- Retention bonus offered biannually, $1.25k for full time staff
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What This Job Offers
Job Type
Full-time
Career Level
Manager
