Program Supervisor

UPMC•McKeesport, PA

About The Position

IDD Residential has a long tenured team of supervisors and Direct Support Professionals (DSPs). It is an enjoyable work environment. This position will supervise between 12-25 DSPs. The clients served are typically 3 per home, however, they can also range from 1 to 5 person homes. This Program Supervisor position requires flexibility with schedule and requires on-call responsibilities for 1 week every 5 weeks. The Program Supervisor must be able to travel between two to three different work locations.

Requirements

Bachelor’s Degree in a human services field with a minimum of 3 year’s experience in a behavioral health setting.
Clinical experience in a behavioral health setting with knowledge of psychiatric assessment, diagnosis, family, individual and group treatment.
A COPY OF YOUR BACHELOR LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Cardiopulmonary Resuscitation (CPR)
Comprehensive Crisis Management (CCMC)
Driver's License
Act 34
OAPSA

Nice To Haves

At least two years supervisory experience preferred.

Responsibilities

Lead and support hiring, promotions, and disciplinary actions in coordination with Human Resources.
Interview candidates and collaborate with HR to screen and select staff
Define and evaluate annual strategic goals aligned with the service line’s mission.
Ensure compliance with program, institute, and regulatory policies and procedures
Develop and monitor outcome measures to demonstrate program effectiveness.
Conduct timely individual performance evaluations for staff
Oversee and coordinate all daily program operations, including clinical and administrative functions.
Monitor and manage all active and incoming cases across program services
Supervise staff onboarding, orientation, and required ongoing training
Assess prior-year program goals to inform strategic planning for the upcoming fiscal year
Provide regular clinical and administrative supervision to program staff.
Oversee the completion and flow of clinical documentation.
Coordinate and deliver group training and individual supervision for staff
Participate in internal and external meetings as required
Monitor program productivity and performance metrics.
Collaborate with leadership to develop and expand services to meet target population needs.
Develop, manage, and maintain the program within the approved budget.