Program Supervisor
Cherokee Nation Businesses•Washington, DC
272d•$80,000 - $110,000
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About The Position
The Program Supervisor shall serve in a supervisory role responsible for directing the work of Support Coordinators and Lead Support Coordinator contractor personnel performing Mega Victim Case Assistance (MCAP) duties listed. This work requires a sound working knowledge of call center systems, customer service, automated research tools, a variety of computer applications, the ability to work independently with minimal supervision, attention to detail, and quality control techniques to ensure accuracy.
