Program Supervisor / Qualified Professional
About The Position
At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a passionate Program Supervisor/Qualified Professional to lead, mentor, and support Direct Support Professionals and AFL contractors in delivering excellent care for our members with intellectual and developmental disabilities in the Wilmington, NC and surrounding areas. This isn’t just a job — you will be influencing change and shaping futures as a leader in our shared mission of helping people reach their full potential. Your Role in Our Mission As the ICS Program Supervisor you are responsible for the supervision of developmental disabilities and mental health supports for individuals receiving services within an assigned program and/or monitoring of Alternative Family Living contractors as well as supervision. This position is responsible for ensuring best practices, supports based on the personal outcomes of the individual and/or family, compliance with all state, federal, and agency standards as required for assigned services. This position has direct supervision of Direct Support Professionals and/or management of Alternative Family Living contractors. Why Join Us? As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.
Requirements
- Bachelor’s degree in Human Services or a related field from an accredited institution recognized by the U.S. Department of Education or CHEA.
- Must have qualifications to be credentialed as a Qualified Professional.
- Reliable transportation sufficient to meet program and travel requirements.
- Valid unrestricted North Carolina driver’s license, reliable transportation, and current vehicle insurance.
- Strong leadership, organizational, and supervisory skills
- Effective problem-solving, decision-making, and analytical skills
Responsibilities
- supervision of developmental disabilities and mental health supports for individuals receiving services within an assigned program
- monitoring of Alternative Family Living contractors as well as supervision
- ensuring best practices
- supports based on the personal outcomes of the individual and/or family
- compliance with all state, federal, and agency standards as required for assigned services
- direct supervision of Direct Support Professionals and/or management of Alternative Family Living contractors
Benefits
- Generous paid time off and paid holidays
- Full benefits package including Medical, Dental, and Vision benefits
- Life and Disability Insurance(company paid)
- 403(b) Retirement Plan
- Employee Assistance Program and legal services support
- Public Service Loan Forgiveness (PSLF) qualifying employer
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What This Job Offers
Job Type
Full-time
Career Level
Manager
