Program Specialist

iHomecare Solutions•Pittsburgh, PA

2d•Onsite

About The Position

The Program Specialist at iHomecare Solutions is responsible for managing the care and casework for up to 30 individuals with intellectual disabilities and/or autism. This role serves as an immediate supervisor for Direct Support Professionals (DSPs) and plays a vital role in developing and overseeing individualized support plans (ISP) to ensure the health, safety, and well-being of residents. The position requires regular travel to residential homes and participation in non-traditional hours, including on-call duties.

Requirements

Master's degree and 1 year of experience with individuals with intellectual disabilities or autism, OR Bachelor's degree and 2 years of experience, OR Associate degree and 4 years of experience.
CPR and First Aid certification (or willingness to obtain).
Must have access to a reliable vehicle for regular travel.
Willingness to work non-traditional hours and cover DSP shifts as needed.

Responsibilities

Supervise DSP staff in residential homes, including training and, if necessary, issuing disciplinary actions.
Provide guidance and feedback on staff performance related to resident care and ISP goals.
Lead and actively participate in the creation and maintenance of ISPs to meet individual needs.
Conduct team meetings, write measurable goals, and monitor progress toward objectives.
Coordinate timely completion of assessments and documents required for ISP review and revisions.
Complete and submit quarterly reports based on staff documentation and progress toward individual goals.
Ensure records are updated, accurate, and compliant with regulatory requirements.
Maintain regular and effective communication with family members, staff, county representatives, and healthcare providers.
Relay updates related to ISP changes, health concerns, or behavioral needs to relevant team members and staff.
Collaborate with House Leads to ensure appropriate staffing levels and oversee onboarding activities for new hires.
Provide modeling and support to DSPs in implementing ISPs, ensuring individualized choice and resident involvement.
Ensure the health, safety, and security of individuals and promote their participation in community activities.
Monitor the use of adaptive equipment and provide relevant training to staff.
Oversee compliance with all regulatory standards, including audits, QA&I processes, and licensing requirements.
Assist with unannounced visits and ensure all assessments, appointments, and follow-ups are conducted as required.
Oversee the upkeep of physical sites, ensuring cleanliness, safety, and functionality.
Ensure adaptive equipment is present, well-maintained, and functional.