Program Specialist

CGI-posted 7 days ago
Full-time • Mid Level
Hybrid • Lafayette, LA
5,001-10,000 employees
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We are seeking a detail-oriented and proactive Program Specialist to support a high-impact federal IT program focused on modernizing and maintaining mission-critical supervision systems. This role is essential to ensuring the program's administrative operations, reporting cadence, and stakeholder communications run smoothly and effectively. The ideal candidate will bring strong PMO or project analyst experience, a passion for operational excellence, and the ability to support a fast-paced Agile delivery environment. This position is located in our Lafayette, Louisiana office; however, a hybrid working model is acceptable.

  • Support the Program Manager and leadership team in executing program-level administrative and operational processes.
  • Maintain and manage program documentation, schedules, action trackers, and deliverable logs to ensure accuracy and accessibility.
  • Coordinate and prepare recurring program reports, dashboards, and executive briefings—ensuring data is timely, accurate, and impactful.
  • Track and support contract deliverables, milestones, and performance metrics in alignment with the Statement of Objectives.
  • Assist in the development and maintenance of program governance artifacts, including meeting agendas, minutes, and decision logs.
  • Collaborate with Agile teams, technical leads, and client stakeholders to ensure seamless communication and alignment.
  • Support onboarding, knowledge transfer, and transition-in activities to ensure continuity of operations and stakeholder satisfaction.
  • Help identify and implement process improvements to increase efficiency and reduce administrative overhead.
  • Bachelor's degree in Business, Information Systems, or a related field.
  • 5 years of relevant experience in a PMO, project analyst, or program lead coordination role.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Experience supporting Agile or hybrid delivery environments.
  • Proficiency with Azure Boards or equivalent tools (e.g., Jira, Atlassian, Confluence).
  • Excellent written and verbal communication skills, including experience preparing reports and executive-level briefings.
  • Strong attention to detail and commitment to quality.
  • Experience supporting federal IT programs or working with government clients.
  • Familiarity with ITIL, DevSecOps, or Agile frameworks.
  • Experience supporting transition-in or transition-out activities in a federal contracting environment.
  • Knowledge of federal reporting standards, compliance documentation, or performance metrics tracking.
  • Experience with SharePoint, Power BI, or other collaboration/reporting tools.
  • Competitive compensation
  • Comprehensive insurance options
  • Matching contributions through the 401(k) plan and the share purchase plan
  • Paid time off for vacation, holidays, and sick time
  • Paid parental leave
  • Learning opportunities and tuition assistance
  • Wellness and Well-being programs
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