Program Specialist (Austin)

State of Texas•Austin, TX

30d•$5,080 - $5,334

About The Position

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity Street, Austin, Texas in the Workforce Board Service Strategies department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. The ideal candidate must take initiative, have excellent interpersonal and analytical skills and be an active learner. Must have a positive and optimistic attitude with a problem-solving drive to assist both internal and external stakeholders to support the mission of the Texas Workforce Commission. The ideal candidate must possess strong professional verbal and written communication skills to include articulation, grammar, and business writing as well possess excellent computer skills especially in Excel, Word, TEAMS, and Outlook. Must have a 'can do' attitude. This position plays a critical role in ensuring the successful administration of the Workforce Innovation & Opportunity Act (WIOA), Reemployment Services and Eligibility Assessment (RESEA), Trade Adjustment Assistance (TAA) and Wagner-Peyser Employment Service Employment Services (ES) Programs which assists job seekers to connect through services that help them gain employment as quickly and effectively as possible. If you are a self-starter looking for a challenging and rewarding opportunity and want to be part of the solution, this opportunity could be the perfect match for you! The Program Specialist IV performs highly complex (senior-level) consultative services and technical assistance work. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.

Requirements

Two years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency.
Relevant academic credits may be applied toward experience qualifications for this position.

Nice To Haves

Experience with federal employment programs and training services; experience with WIOA, RESEA, ES and TAA programs.
Experience with staff training and development.
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to multi-task and deliver high quality work with great attention to detail and accuracy, gather, assemble, correlate, and analyze facts, establish goals and objectives.
Excellent communication skills, both verbal and written.
Skilled in operating computers and applicable computer software, such as Microsoft Office Suite.

Responsibilities

Perform a variety of technical, training, research, planning, policy, program assessment, and administrative activities to support the ES, RESEA, TAA and WIOA programs and the local workforce boards.
Coordinate and collaborate with staff in the planning, development, implementation, analysis, and documentation of workforce programs.
Coordinate and review evaluation of performance reviews of service delivery system methods, outputs, activities, and trends to identify gaps in resources and recommends and implements improvements to resolve technical problems.
Prepare, plan, and conduct technical assistance visits.
Collect, organize, analyze, and prepares materials in response to requests for workforce program information and reports.
Evaluate research findings relative to workforce projects being developed.
Review workforce program area functions and operations, identifies areas needing change, and develops plans to improve programs or to address areas of concern.
Conduct training and provides guidance to peers and agency staff on programs and in the development and integration of new or revised methods and procedures.
Assist in developing program policies, procedures, standards, and manuals in accordance with program objectives and goals.
May analyze the application of and variations within workforce the TAA- program to develop action plans for improving or initiating new programs.
May prepare and evaluate program budget requests.
May occasionally oversee multiple projects concurrently and represent the Division at internal and external meetings to report on projects.
May identify and prioritize business needs, ensuring alignment with agency goals.
Perform all other duties and assignments in furtherance of the TWC and WDD mission and goals.

Benefits

A Family Friendly Certified Workplace.
Competitive starting salary: $5,079.81 - $5,333.80/month
Defined Retirement Benefit Plan
Optional 401(k) and 457 accounts
Medical Insurance
Paid time off, including time for vacation, sick and family care leave
Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

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