Program Specialist III - Contract Monitor - Rehabilitation and Reentry Division (021836)

Texas Department of Criminal Justice • Houston, TX

12d

About The Position

Performs complex consultative services and technical assistance work. Work involves monitoring and evaluating operations and programs to ensure conformity with contracts, laws, policies, procedures, rules, and regulations; and providing guidance to others. Works under general supervision with limited latitude for the use of initiative and independent judgment.

Requirements

• Graduation from an accredited senior high school or equivalent or GED.
• Five years full-time, wage-earning case processing, customer service, clerical, administrative support, technical program support, or operational support experience.
• Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
• Must have a valid state driver license.
• Must maintain a valid driver license for continued employment in position.
• Knowledge of the principles and practices of public administration and management.
• Knowledge of the principles and practices of risk management and mitigation techniques.
• Knowledge of applicable state and federal laws, rules, regulations, and statutes.
• Knowledge of the overall operation of correctional and community facilities.
• Knowledge of agency and departmental organizational structure, contracts, policies, procedures, rules, and regulations.
• Skill to communicate ideas and instructions clearly and concisely, both verbally and written.
• Skill to coordinate with other staff, departments, officials, agencies, and organizations.
• Skill to review technical data and prepare detailed technical reports accurately and timely.
• Skill in administrative problem-solving techniques.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill to monitor program compliance with contracts and established policies, procedures, rules, regulations, and guidelines.
• Skill in the use of computers and in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
• Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
• Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
• Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, weapons, restraining devices, dolly, and automobile.

Nice To Haves

• Bachelor’s degree from a college or university accredited by an organization recognized by the CHEA or by the USDE preferred.
• Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred.
• Technical review of program evaluation experience preferred.
• Teaching, training, or staff development experience preferred.

Responsibilities

• Provides consultative services to mitigate risk by monitoring, reviewing, and evaluating operations at residential, outpatient therapeutic communities, and treatment programs within the community or on correctional facilities.
• Monitors contract facilities and programs by observing operations and activities to identify and mitigate risk; conducts on-site visits and examines records; and responds to emergencies and serious incidents to include escapes, disturbances, and natural disasters.
• Compiles, organizes, and analyzes data to include financial data; and prepares contract reviews identifying areas of non-compliance timely and accurately.
• Investigates allegations of non-compliance to include examining financial records and calculating financial impacts; and provides written and oral reports to other staff, departments, officials, agencies, and organizations.
• Observes justice involved individuals and contracted staff in various technical areas which may include maintenance, laundry, food service, and programmatic operations to report deficiencies.
• Plans, organizes, and prioritizes multiple projects and tasks to meet established deadlines.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees